Portfolio Operations & Client Services Manager

Cushman & Wakefield; United States; Remote; USD 57,000 - 67,000; Full time

Benefits offered by this job

Health, vision & dental insurance

Flexible spending accounts

Health savings account

Retirement savings plan

Paid time off

Job summary

Cushman & Wakefield is seeking a Portfolio Administration Associate Manager to lead a team delivering portfolio administration services across multiple accounts. You will oversee daily activities, ensure deadlines, and provide coaching.

The role emphasizes strong leadership, client service, and collaboration with cross-functional teams. Qualifications include a bachelor's degree and 3+ years of relevant experience; the position offers competitive compensation and benefits.

Qualifications

• Bachelor’s degree preferred in business, finance/real estate, or accounting.
• 3+ years relevant work experience.
• Ability to read and understand financial statements.
• Strong proficiency with MS Office Suite (MS Word, Excel and PowerPoint)
• Demonstrated leadership and coaching abilities.

Responsibilities

• Manage all Portfolio Administration services for a multitude of accounts.
• Oversee associates and operations on a day-to-day basis ensuring work is completed and deadlines are met.
• Provide leadership to staff with the goal of maximizing technology resources and improving processes.
• Provide direction, coaching, and career development to assigned staff.
• Create and maintain trust and strong relationships with team members, leadership, and clients.
• Complete monthly billing for Portfolio Administration services for assigned clients.
• Provide timely and accurate reporting to senior leadership and clients.
• Collaborate with other divisions and Client entities including Transaction Management, Facilities Management, Construction/Design, legal, etc. as needed.

Skills

Leadership

Customer Service

Communication

Presentation Skills

Organization Skills

Technical Proficiency

Analytical Skills

Research Skills

Detail Oriented

Interpersonal Skills

Sense of Urgency

Education

Bachelor’s Degree preferred in any field; business, finance/real estate, accounting ideal

Job description

Cushman & Wakefield is seeking a Portfolio Administration Associate Manager to lead a team delivering portfolio administration services across multiple accounts. You will oversee daily activities, ensure deadlines, and provide coaching.

The role emphasizes strong leadership, client service, and collaboration with cross-functional teams. Qualifications include a bachelor's degree and 3+ years of relevant experience; the position offers competitive compensation and benefits.