Hospitality Group Billing Specialist

World Equestrian Center; Ocala (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

World Equestrian Center in Ocala, FL seeks a Group Billing Coordinator (Full Time) to manage end-to-end group billing for an integrated luxury resort. You will collaborate with Sales, Catering, Conference Services, Reservations, Front Office, and F&B to ensure accurate invoicing and timely collection.

The role emphasizes attention to detail, discretion with guest information, and the ability to manage multiple group accounts in a fast-paced setting.

Qualifications

• High School Diploma or GED; associate degree preferred.
• Minimum two years in hotel property management systems such as Opera, LMS, or similar.
• Experience in group billing, accounts receivable, front office, reservations, catering, or conference services.
• Strong attention to detail and the ability to meet billing deadlines accurately.
• Excellent written and verbal communication skills.

Responsibilities

• Manage group billing from pre-arrival to final invoicing and collection follow-up.
• Review contracts, banquet orders, rooming lists, and billing instructions for accuracy.
• Set up and maintain group master accounts, routing, deposits, and tax-exempt docs.
• Coordinate with various departments to ensure charges post to correct folios.
• Respond to client billing questions and resolve disputes professionally.
• Assist with month-end close activities for group billing and AR.

Skills

Attention to detail

Communication skills

People skills

Education

High School Diploma or GED

Associate degree preferred

Tools

Opera

Microsoft Excel

Accounting software

Job description

World Equestrian Center in Ocala, FL seeks a Group Billing Coordinator (Full Time) to manage end-to-end group billing for an integrated luxury resort. You will collaborate with Sales, Catering, Conference Services, Reservations, Front Office, and F&B to ensure accurate invoicing and timely collection.

The role emphasizes attention to detail, discretion with guest information, and the ability to manage multiple group accounts in a fast-paced setting.