Portfolio Community Association Manager - Drive Impact

Sentry Management; Spokane (WA); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Training and Support

Comprehensive benefits

Work-life balance

Job summary

Sentry Management, Inc. is seeking a Community Association Manager (Portfolio) in Spokane, WA.

The role oversees multiple associations, coordinating with Boards, vendors, and the Home Office to deliver exceptional service and achieve company goals. Responsibilities include maintaining client satisfaction, preparing and attending meetings, managing vendor contracts, coordinating staff, processing invoices and assessments, and communicating with boards and counsel.

Qualifications

• Client-facing service excellence
• Vendor coordination and contract awareness
• Clear written and verbal communication skills
• Ability to manage multiple associations
• Licensure compliance in applicable states
• Proficiency with Microsoft Office and general computer skills

Responsibilities

• Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
• Attend, prepare for and participate in annual and general meetings
• Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
• Coordinate employees such as janitorial, maintenance, administrative, and others
• Collect all invoices and code for payment, and follow-up on monthly assessments due
• Serve as liaison between association boards and legal counsel
• Prepare manager reports and financial summaries to boards
• Manage the onboarding and exit of associations

Skills

Client service

Vendor management

Communication

Job description

Sentry Management, Inc. is seeking a Community Association Manager (Portfolio) in Spokane, WA.

The role oversees multiple associations, coordinating with Boards, vendors, and the Home Office to deliver exceptional service and achieve company goals. Responsibilities include maintaining client satisfaction, preparing and attending meetings, managing vendor contracts, coordinating staff, processing invoices and assessments, and communicating with boards and counsel.