Community Association Manager (Portfolio)

Sentry Management; Spokane (WA); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Training and Support

Comprehensive benefits

Work-life balance

Job summary

Sentry Management, Inc. is seeking a Community Association Manager (Portfolio) in Spokane, WA.

The role oversees multiple associations, coordinating with Boards, vendors, and the Home Office to deliver exceptional service and achieve company goals. Responsibilities include maintaining client satisfaction, preparing and attending meetings, managing vendor contracts, coordinating staff, processing invoices and assessments, and communicating with boards and counsel.

Qualifications

• Client-facing service excellence
• Vendor coordination and contract awareness
• Clear written and verbal communication skills
• Ability to manage multiple associations
• Licensure compliance in applicable states
• Proficiency with Microsoft Office and general computer skills

Responsibilities

• Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community
• Attend, prepare for and participate in annual and general meetings
• Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals
• Coordinate employees such as janitorial, maintenance, administrative, and others
• Collect all invoices and code for payment, and follow-up on monthly assessments due
• Serve as liaison between association boards and legal counsel
• Prepare manager reports and financial summaries to boards
• Manage the onboarding and exit of associations

Skills

Client service

Vendor management

Communication

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Community Association Manager (Portfolio)

SMI063 Full Time Salaried Non-Exempt Community Managers Spokane, WA, US

Salary Range: $65,000.00 To $70,000.00 Annually

Sentry Management is an industry leader in full-service community association management. Our purpose is to nurture communities we are all proud to call home by putting our communities first, enhancing property values by supporting the board’s endeavors and improving the lifestyles of residents. Our community managers and support personnel are best-in-class, and we’ve been recognized as a National Top Workplace by USA Today for our engaged, people-centric workplace culture and employee engagement.

We currently have an exciting opportunity for an experienced Community Association Manager (Portfolio) in our Spokane, Washington market. The Portfolio Manager is responsible for the overall supervision of the associations they manage. They are responsible for coordinating with the Board of Directors, vendors and the Sentry Home Office to provide exemplary customer service while maintaining and achieving company goals.

Responsibilities Include:

• Sustain maximum client satisfaction by meeting the needs of each assigned Board and Community


• Attend, prepare for and participate in annual and general meetings


• Manage vendor proposals and contracts, risk management, insurance, and maintenance and architectural requests and approvals


• Coordinate employees such as janitorial, maintenance, administrative, and others


• Collect all invoices and code for payment, and follow-up on monthly assessments due


• Serve as liaison between association boards and legal counsel


• Prepare manager reports and financial summaries to boards


• Manage the onboarding and exit of associations

Applicants Must:

• Maintain licensing in some states


• Have previous Community Management Experience


• Be professional, organized and self-motivated


• Possess strong written and verbal communication skills


• Hold a valid license to operate a motor vehicle with a clean driving record


• Have a proficiency with Microsoft Office and general computer skills

Benefits and Compensation:

• Salary commensurate with experience and qualifications


• Training and Support provided


• Comprehensive benefits package


• Work-life balance

Sentry Management, Inc. is an equal opportunity employer