Portfolio Association Manager- San Antonio

RISE Association Management Group; San Antonio (TX); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

20 Days PTO

10 Paid Holidays

Group Health Insurance – 75% Employer

Life & AD&D Insurance

Dental, Vision, Short-Term Disability

Job summary

RISE Association Management Group is seeking an experienced Community Association Manager to oversee a portfolio of condominium and single-family HOA communities in the Austin area, with a focus on client relationships and informed decision-making.

You will coordinate financial, operational, maintenance, vendor, and resident-service needs, serving as the primary contact for Boards and homeowners. Travel within the Austin area is required.

Qualifications

• At least 2 years of community association or HOA management experience.
• Experience working directly with Boards of Directors.
• Experience managing vendors, projects, and homeowner concerns.
• General understanding of accounting principles and association financial statements.
• Strong Microsoft Office skills: Excel, Outlook, Word, Teams.
• Excellent written and verbal communication skills.
• Strong organization and time-management abilities.
• Ability to manage multiple communities and priorities.
• Strong customer-service and relationship-building skills.
• Professional judgment and accountability.
• Reliable transportation and ability to travel throughout the Austin area.
• Occasional evening Board meetings and weekend events.

Responsibilities

• Manage a portfolio of condominium and single-family HOA communities.
• Serve as the primary relationship manager for assigned Boards and communities.
• Attend Board and member meetings and provide professional guidance.
• Prepare meeting agendas, packets, reports, and follow-up documentation.
• Track Board decisions and ensure action items are completed.
• Coordinate maintenance, budgets, and vendor services.
• Provide Boards with clear financial and operational recommendations.
• Coordinate maintenance requests and vendor proposals.
• Identify potential issues before they become bigger problems.
• Build strong relationships with Board members, homeowners, vendors, and internal teams.
• Review monthly financial packages and Board reports.
• Assist with annual budgets and ongoing financial planning.

Skills

HOA management

Board relations

Vendor management

Customer service

Time management

Communication

Education

Bachelor's degree in Business/Property Management

Tools

Excel

Outlook

Word

Teams

Job description

Community Association Manager – HOA & Condominium

Location: San Antonio, Texas
Compensation: $60,000–$65,000 annually, based on experience
Employment Status: Full-Time, Exempt
Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m., with occasional evening Board meetings and weekend commitments
Travel: Local travel throughout the Austin area

Manage Communities. Build Relationships. Make an Impact.

RISE Association Management Group is seeking an experienced Community Association Manager to oversee a portfolio of condominium and single-family homeowners associations throughout the Austin area.

This is a client-facing role for someone who enjoys taking ownership, solving problems, and building strong relationships with Board members and homeowners. As the primary point of contact for your assigned communities, you will help Boards make informed decisions while coordinating financial, operational, maintenance, vendor, and resident-service needs.

You will manage multiple priorities at once—from preparing for Board meetings and reviewing financial information to coordinating vendors, addressing homeowner concerns, and ensuring approved projects and action items are completed.

If you are organized, proactive, comfortable working independently, and enjoy being the person clients can rely on to get things done, this could be a great opportunity for you.

What You'll Be Responsible For

Community & Board Management

Manage a portfolio of condominium and single-family HOA communities throughout the Austin area.

Serve as the primary relationship manager for assigned Boards of Directors and communities.

Attend Board of Directors and membership meetings and provide professional guidance and support.

Prepare meeting agendas, Board packets, reports, and follow-up documentation.

Track Board decisions and ensure approved action items are completed.

Help Boards navigate community operations, maintenance needs, budgets, vendors, and homeowner concerns.

Build and maintain strong, professional relationships with Board members, homeowners, vendors, and internal RISE teams.

Review monthly financial packages and Board reports.

Assist Boards with annual budgets and ongoing financial planning.

Monitor community expenses, invoices, contracts, and vendor costs.

Provide Boards with clear recommendations based on financial and operational information.

Coordinate maintenance requests, community projects, inspections, and vendor services.

Obtain and review vendor proposals and help Boards evaluate options.

Identify potential issues before they become larger operational or financial problems.

Resident & Client Service

Serve as a trusted point of contact for homeowners and Board members.

Respond to calls, emails, and service requests within established company standards.

Handle difficult homeowner concerns with professionalism, patience, and sound judgment.

Coordinate with internal departments to resolve community issues.

Maintain a proactive communication style so clients know what is happening rather than having to ask for updates.

Manage multiple communities, deadlines, meetings, projects, and priorities simultaneously.

Maintain accurate community records and documentation.

Follow RISE procedures, technology platforms, and established workflows.

Assist with onboarding new association accounts and transitioning communities to RISE.

Identify opportunities to improve service, efficiency, and the overall client experience.

What We're Looking For

Required

At least 2 years of community association or HOA management experience

Experience working directly with Boards of Directors

Experience managing vendors, community projects, and homeowner concerns

General understanding of accounting principles and association financial statements

Strong Microsoft Office skills, particularly Excel, Outlook, Word, and Teams

Excellent written and verbal communication skills

Strong organization and time-management abilities

Ability to manage multiple communities and competing priorities

Strong customer-service and relationship-building skills

Professional judgment, accountability, and emotional intelligence

Reliable transportation and ability to travel throughout the Austin area

Ability to attend occasional evening Board meetings and weekend community events

Preferred

Experience managing both condominium and single-family HOA communities

Experience independently managing a portfolio of multiple communities

Multifamily property-management experience

Experience with community association management software

CMCA, AMS, PCAM, or other industry designation

Bachelor's degree in Business, Property Management, or a related field

We encourage you to apply even if you don't meet every preferred qualification. If you have strong HOA or community association experience and are ready to take the next step in your career, we'd like to hear from you.

What Success Looks Like

A successful Community Association Manager at RISE:

Builds trusted relationships with Board members and homeowners.

Keeps multiple communities organized and moving forward.

Communicates proactively and follows through on commitments.

Provides Boards with clear, well-supported recommendations.

Understands the financial and operational side of community management.

Holds vendors accountable for quality, cost, and timelines.

Handles difficult situations professionally and calmly.

Identifies problems early and takes ownership of finding solutions.

Represents RISE with professionalism in every interaction.

Why Join RISE AMG?

At RISE, we believe community management is about more than responding to problems. It's about building relationships, protecting community assets, helping Boards make informed decisions, and creating communities where residents are proud to live.

You’ll have the opportunity to work with experienced professionals while having meaningful ownership of your communities and the ability to make a tangible impact.

20 Days of PTO annually

10 Paid Holidays

Group Health Insurance – 75% Employer Paid

Life & AD&D Insurance

Dental, Vision, Short-Term Disability, and additional voluntary benefits

401(k) Plan

Work Environment & Physical Requirements

Primarily office and community-based work.

Regular local travel throughout the Austin area.

Ability to sit, stand, and walk throughout the workday.

Ability to lift up to 20 pounds.

Occasional evening and weekend work may be required for Board meetings and community events.

Why Join Rise AMG?

At Rise AMG, we believe in fostering growth and creating a supportive environment where employees can thrive. As a Rise employee, you will have the opportunity to lead, solve problems creatively, and make a tangible difference in a vibrant community.