Porter - Porsche of Nashville

Sonic Automotive; Brentwood (TN); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Comprehensive training

Competitive compensation

Unparalleled benefits

Job summary

A leading automotive company is seeking a Service Greeter/Porter for their Brentwood location. The role involves greeting customers, managing service traffic flow, and maintaining a clean parking area. Ideal candidates should have a valid driver's license and strong customer service skills. Responsibilities also include recording vehicle information and ensuring customer satisfaction. The position promises a supportive work environment with opportunities for professional growth and training.

Qualifications

• Must have a valid driver's license.
• Ability to safely drive vehicles and report all damages.
• Strong communication skills to greet and assist customers.

Responsibilities

• Greets and directs service customers with a professional attitude.
• Moves customer vehicles and maintains traffic flow.
• Records customer information and maintains a clean service area.
• Drives vehicles to and from service lane, stalls, and parking lot as required.
• Maintains a clean, safe service drive area and reports any lot damage immediately.

Skills

Customer service

Safe driving

Attention to detail

Job description

Porter - Porsche of Nashville in Brentwood, TN at Sonic Automotive

Location: 1580 Mallory Lane, Brentwood, TN 37027

Job Type: Other

Experience: Associate

About

At Porsche of Nashville, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience while maintaining an orderly service parking area.

Duties and Responsibilities

• Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
• Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
• Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
• Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
• Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
• Maintains a clean and safe service drive area, free of trash, water, leaves and dirt
• Drives vehicles to and from service lane, service stalls, and parking lot as needed
• Makes key tags for vehicles
• Maintains a professional appearance
• Performs other duties as assigned
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily
• The requirements listed are representative of the knowledge, skill, and/or ability required
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and a valid driver license

Benefits

It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.