Porter - MB OF NASHVILLE

Sonic Automotive, Inc.; Franklin (TN); Hybrid; USD 28,000 - 36,000; Full time

Job summary

MB OF NASHVILLE in Franklin, TN, part of Sonic Automotive, is hiring a Service Greeter/Porter. You will help move service customer vehicles to ensure smooth traffic flow and convenience, while maintaining an orderly service parking area and a welcoming atmosphere.

The role emphasizes safety, attention to detail, and teamwork; you will greet customers, record basic vehicle information, assist with loaners, and support Service Advisors.

Qualifications

• Greet customers with a friendly, professional attitude.
• Record customer details, VIN, mileage, and vehicle damage.
• Maintain safe, clean service drive and assist with parking and loaners.
• Must be authorized to work in the USA and pass pre-employment checks.
• Follow all safety policies and procedures.

Responsibilities

• Greets customers and directs them to the right person.
• Manages service traffic and parks/retrieves vehicles.
• Inspects and documents vehicle condition during walk-around.
• Drives vehicles to service lanes and parking stalls.
• Maintains professional appearance and clean work area.

Skills

Customer service

Communication

Safety awareness

Vehicle handling

Job description

Porter - MB OF NASHVILLE in Franklin, TN at Sonic Automotive

Location: 630 Bakers Bridge Avenue
Franklin, TN 37067

Job Type: Other

Experience: Associate

About

At MB OF NASHVILLE, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.

Duties and Responsibilities:

• Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
• Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
• Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
• Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
• Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
• Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Makes key tags for vehicles
• Maintains a professional appearance
• Performs other duties as assigned
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed are representative of the knowledge, skill, and/or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

.It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.