Porter - Porsche Bethesda

Sonic Automotive; Rockville (MD); On-site; USD 39,000 - 43,000; Full time

Job summary

Sonic Automotive in Rockville, Maryland is seeking a Service Greeter/Porter responsible for managing traffic flow and customer vehicles in the service area. This role requires friendly interaction with customers, handling vehicles safely, and maintaining a clean environment.

The ideal candidate must be able to drive manual vehicles and is expected to follow company safety procedures. If you are enthusiastic about delivering great customer service and ensuring an efficient service experience, consider joining our team.

Qualifications

• Must be able to pass pre-employment testing including background checks and a valid driver license.
• Must demonstrate ability to perform duties safely.

Responsibilities

• Greets all customers entering the service area and directs them appropriately.
• Controls service traffic flow and maintains an orderly service parking area.
• Drives vehicles to service lane and parking lot as needed.

Skills

Ability to drive a manual/stick shift vehicle

Strong customer service skills

Safety awareness

Job description

Job Type: Other

Experience: Associate

About

At Porsche Bethesda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Ability to drive a manual/ stick shift vehicle required.

Compensation: $19 / hr

Job Description

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.

Duties and Responsibilities

• Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
• Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
• Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
• Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
• Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
• Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Makes key tags for vehicles
• Maintains a professional appearance
• Performs other duties as assigned
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• The requirements listed are representative of the knowledge, skill, and/or ability required.

Requirements

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• All applicants must be authorized to work in the United States.
• All applicants must perform duties and responsibilities in a safe manner.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.