Service Porter - Audi Nashville

Sonic Automotive, Inc.; Brentwood (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Comprehensive training

Competitive compensation

Unparalleled benefits

Job summary

Sonic Automotive, Inc. is seeking a Service Porter at Audi Nashville in Brentwood, TN. The Service Porter will enhance customer experience by managing vehicle flow, greeting customers, and ensuring a clean service area. Applicants must be authorized to work in the USA and agree to pass various pre-employment tests.

This role is critical for maintaining service efficiency and a positive customer experience, offering opportunities for growth within a team-oriented environment.

Qualifications

• Must be authorized to work in the USA.
• Ability to drive safely and report damage promptly.
• Capable of passing pre-employment tests.

Responsibilities

• Greets customers and assists with service inquiries.
• Controls vehicle traffic flow and parking.
• Maintains cleanliness in the service area.

Skills

Customer service skills

Attention to detail

Driving skills

Job description

Service Porter - Audi Nashville in Brentwood, TN at Sonic Automotive

Location: 1576 Mallory Lane
Brentwood, TN 37027

Job Type: Other

Experience: Associate

About

AtAudi Nashville, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Job Description

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility and increase customer convenience and maintaining an orderly service parking area.

Duties and Responsibilities

• Greets all customers entering the service area with a friendly, upbeat professional attitude, answers their questions, and directs them to the appropriate person or location
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around)
• Controls service traffic flow, parking and assist with loaner vehicles as needed. Parks vehicles after they have been written up
• Drive safely and reports any lot damage immediately. Zero lot damage is the goal and the expectation
• Retrieve customer vehicles at cashier for pick-up; wait at vehicle for customer, thank customers for their business
• Install disposable seat covers, steering wheel covers, floor mats and I.D. tags in all the vehicles taken in for service
• Deliver the keys and repair order hard copies to the appropriate Service Advisor immediately after parking a vehicle in the service parking lot
• Maintains a clean and safe service drive area, free of trash, water, leaves and dirt.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Makes key tags for vehicles
• Maintains a professional appearance
• Performs other duties as assigned
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactory.
• The requirements listed are representative of the knowledge, skill, and or ability required.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• All applicants must be authorized to work in the USA
• All applicants must perform duties and responsibilities in a safe manner
• All applicants must able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

.It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.