PORTER / AUDIO VISUAL TECHNICIAN

AECOM; Cambridge (MA); On-site; USD 10,000 - 60,000; Full time

Job summary

AECOM is looking for an AV Technician to manage all Audio Visual support for events. This role involves collaborating with various teams to ensure high-quality AV services, including setup and troubleshooting of technical equipment. Candidates should have a Bachelor's degree and experience in audio-visual settings.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Health and Wellness Programs

Flexible Spending Accounts

Qualifications

• 2-3 years of work experience in an audio-visual position.
• Previous desktop support experience is a plus.
• Knowledge of audio, video, and teleconferencing technologies.

Responsibilities

• Operate all AV resources for Conference Solutions.
• Provide solutions for presentation needs under high pressure.
• Setup and teardown AV equipment for events.

Skills

Problem-Solving

Customer Service

Technical Support

Education

Bachelor's Degree

Tools

Microsoft Productivity Suite

Apple Software

Adobe Tools

Job description

Flik Hospitality Group

Salary: $18 - $19 / hour

What makes FLIK click

What makes FLIK click? Our people. The decisions, actions and attitudes of our associates earn the trust and loyalty of our clients every day. We know how to pick them and we know how to grow them. It starts with hiring people who share our passion for food and hospitality. Once we find the right talent, we encourage, value and recognize their contributions.

We keep our people renewed, excited and engaged by providing hands-on training and educating them about the latest trends. We give them a stake in successfully raising the bar. Our people love what they do and they love sharing their passion. Join our team and see the FLIK difference. Where a job isn’t merely a job but the start of a career where you can flourish.

Job Summary

Primary responsibilities include operation of all Audio Visual (AV) support resources for Conference Solutions. Collaborate professionally with Conference Solutions staff, Compass employees and other departments to service all AV technical support requests for events. The AV Technician will serve as the onsite AV point person and coordinator for assigned events.

Key Responsibilities:

+ Provide solutions for presentation needs occasionally under high-pressure circumstances

+ Responsible for following protocols for A/V products and services.

+ Responsible for completing all AV event setup and teardown for events.

+ Provide professional, courteous technical support service to all customers with an emphasis on client services.

+ Operational support and training for all AV devices within client’s properties.

+ Provide immediate response to requests for assistance to events in progress.

+ Setup, calibration and technical support for following types of systems: display devices and mounting systems to include projectors front and rear, large screen LCD monitors.

+ Setup and operation of portable audio systems including music program and speech reinforcement.

+ Oversee resources to proactively ensure high quality service delivery while striving for continuous improvement

+ Assist with room brokering daily

+ Assist with Approvals in booking system daily

+ Responsible for ensuring inventory pars are maintained

+ Responsible for cleaning, maintaining and shutting down conference rooms nightly.

+ All other duties as assigned.

Preferred Qualifications:

+ A Bachelor’s Degree preferred

+ Superior quantitative, oral and written communications and problem-solving/strategizing skills

+ Proactive mindset to anticipate and support changes in our business

+ Conformity to the highest standards of personal integrity and ethical behavior

+ Exceptional customer service abilities

+ Minimum of 2-3 years’ work experience in an audio visual related position

+ Previous desktop support experience a plus, Microsoft certification and/or experience with Microsoft productivity suite products, Apple, Microsoft, Adobe and other presentation formats and utilities required as well as knowledge of a wide variety of audio, video and teleconferencing technologies

Apply to Flik today!

Flik is a member of Compass Group USA

Click here to Learn More about the Compass Story (http://www.compass-usa.com/our-story/)

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Applications are accepted on an ongoing basis.

Flik maintains a drug-free workplace.

Associates at Flik Hospitality are offered many fantastic benefits.

+ Medical

+ Dental

+ Vision

+ Life Insurance/ AD

+ Disability Insurance

+ Retirement Plan

+ Paid Time Off

+ Holiday Time Off (varies by site/state)

+ Associate Shopping Program

+ Health and Wellness Programs

+ Discount Marketplace

+ Identity Theft Protection

+ Pet Insurance

+ Commuter Benefits

+ Employee Assistance Program

+ Flexible Spending Accounts (FSAs)

+ Paid Parental Leave

+ Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here (https://www.compass-usa.com/wp-content/uploads/2023/08/2023\_WageTransparency\_FlikHospitality.pdf) for paid time off benefits information.

Req ID: 1426689

Flik Hospitality Group

JEANNE M LANE

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