Pharmacy Technician Senior Representative - Freedom Fertility - VFP - Remote, MA

Freedom Fertility by Evernorth; Boston (MA); Remote; USD 45,000 - 65,000; Full time

Job summary

A leading health services company is seeking a Pharmacy Technician Senior Representative to join their remote team. This role involves caring for patients and ensuring accurate prescription delivery through effective data management. Candidates must possess a MA Pharmacy Technician License and PTCB certification, with excellent data entry and communication skills required. Join a supportive team-oriented environment committed to improving lives.

Benefits

Health coverage effective day 1

Holiday, PTO, and OT pay

401K with company match

Tuition reimbursement

Inclusive culture

Qualifications

• Minimum 1 year of pharmacy technician experience.
• Call center experience preferred.
• Availability for rotating shifts.

Responsibilities

• Obtain and enter patient information accurately.
• Escalate complex claims to appropriate teams.

Skills

Communication

Problem Solving

Data Entry

Empathy

Education

MA Pharmacy Technician State License

PTCB Certification

Job description

Pharmacy Technician Senior Representative - Freedom Fertility - VFP - Remote, MA

Join us to apply for the Pharmacy Technician Senior Representative - Freedom Fertility - VFP - Remote, MA role at Freedom Fertility by Evernorth.

Are you ready for a job that encourages the use of your communication and problem-solving skills? In this role, you will help patients achieve their dreams of having a family by ensuring timely prescription delivery through accurate data entry. This is more than just a data entry job — it’s about caring for people and making a difference.

Responsibilities:

• Accurately obtain and enter patient information, including shipping, insurance, and payment details.
• Escalate complex claims to the appropriate team for further action.

Why Join Us?

• Health coverage effective day 1 (medical, dental, vision)
• Holiday, PTO, and OT pay
• 401K with company match
• Tuition reimbursement
• Fun, friendly, and inclusive culture — bring your whole self to work!

Qualifications:

• MA Pharmacy Technician State License and PTCB certification required
• Minimum 1 year of pharmacy technician experience
• Excellent data entry skills
• Call center experience preferred
• Empathetic, fun-loving personality with a good sense of humor
• Availability to work rotating shifts during weekdays (9 AM to 5:30 PM ET and 10:30 AM to 7 PM ET) and once a month on Saturday
• Reliable internet connection (cable or fiber optic, at least 10 Mbps download / 5 Mbps upload) for remote work

About Evernorth Health Services

Evernorth, a division of The Cigna Group, develops pharmacy, care, and benefit solutions to improve health and vitality. We innovate to make health prediction, prevention, and treatment more accessible. Join us to drive growth and improve lives.

We consider all qualified applicants regardless of race, color, age, disability, sex, pregnancy, sexual orientation, gender identity, veteran status, religion, national origin, marital status, genetic information, or citizenship.

If you need reasonable accommodation during the application process, please email: [e-mail]. Do not email for application updates or resumes.

The Cigna Group maintains a tobacco-free policy and may not hire tobacco/nicotine users in certain states unless enrolled in a cessation program.