Company Overview
Asset Living is a third-party management firm founded in 1986 that delivers exceptional value to partners across the US in multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.
Position: Porter
The Porter assists in carrying out the maintenance processes of the property, including corrective, preventative, routine, and cosmetic maintenance. The Porter is also responsible for the make-ready process under the supervision of the Maintenance Supervisor and Community Manager.
Essential Duties & Responsibilities
- Community Maintenance
- Regular/daily onsite attendance is required
- Responsible for cleaning, trash removal, and general maintenance of grounds, buildings, breezeways, and all interior and exterior community common areas
- Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner
- Ensure all repairs and replacements necessary for grounds, buildings, breezeways, and community common areas are completed in a timely manner
- Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns
- Assist in maintaining a preventative maintenance program that extends the life of the community while minimizing future repairs
- Responsible for understanding and following Asset key policy
- Maintain a well-organized and adequately stocked maintenance shop while adhering to safety standards and OSHA guidelines
- Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices
- Participate in unit inspections as requested
- Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager
- Utilize property resources, equipment, and supplies economically
- Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager
- Participate in on-call emergency at community
- Customer & Resident Relations
- Manage excellent customer service and monitor service request turnaround and responsiveness
- Projects a favorable image of the community to achieve property objectives and public recognition
- Ensure consistency in dealing with residents on all matters
- Enforce policies of the community that the immediate supervisor delegates
Education / Experience
- High School Diploma or Equivalent
- Ability to understand and perform all on-site software functions; basic computer skills required.
- Must have basic knowledge of Fair Housing Laws and OSHA requirements.
Physical Requirements
- Employee is required to move about, traverse flat and uneven terrain, and perform tasks at various work sites.
- Employee often must ascend/descend ladders, stairs, ramps, step stools, operate motor vehicles or golf carts, work in overhead positions or reach motions, lift 100+ lbs., operate machinery, and be exposed to outdoor weather elements.
- Employee may need to remain standing or sitting for prolonged periods, work overtime, weekends, night hours, and be on call for emergencies.
Benefits
Full‑time employees receive benefits such as medical, dental, vision, life, accidental, and disability insurance, a 401(k) with employer matching, and potential bonuses; paid sick days and company holidays are also provided.
Salary Range
$18.00 per hour to $18.00 per hour