Company Overview
Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to its partners and has grown from a small property management firm to one of the most trusted allies in real estate. Its portfolio spans multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions across the country.
Position Overview
The Porter assists in carrying out the maintenance processes of the property, including corrective, preventative, routine, and cosmetic maintenance. The Porter supports the make‑ready process in line with the property’s operational objectives under the supervision of the Maintenance Supervisor and Community Manager.
Essential Duties & Responsibilities
- Community Maintenance
- Regular/daily onsite attendance is required
- Responsible for cleaning, trash removal, and general maintenance of grounds and residential areas, including make‑ready units and common areas
- Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner
- Ensure all repairs and replacements necessary for community common areas and units
- Responsible for daily clean up of the exterior of the community, including grounds, breezeways, and all common areas
- Perform swimming pool maintenance and cleaning and maintain accurate, timely chemical logs
- Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns
- Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs
- Responsible for understanding and following Asset key policy
- Maintain a well‑organized and adequately stocked maintenance shop while adhering to safety standards and OSHA guidelines
- Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices
- Participate in unit inspections as requested
- Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager
- Utilize property resources, equipment, and supplies economically
- Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager
- Customer & Resident Relations
- Manage excellent customer service and monitor service request turnaround and responsiveness
- Project a favorable image of the community to achieve property objectives and public recognition
- Ensure consistency in dealing with residents on all matters
- Enforce policies of the community that the immediate supervisor delegates
Education & Experience
- High School Diploma or Equivalent
- Ability to understand and perform all on‑site software functions; basic computer skills required
- Must have basic knowledge of Fair Housing Laws and OSHA requirements
Physical Requirements
- Regularly required to move around to accomplish tasks or move from one worksite to another and traverse flat and uneven terrain
- Required to ascend and descend ladders, stairs, ramps, step stools, work in overhead positions or reaching, repeat motions that may include the wrists, hands, and/or fingers, adjust or move objects in all directions of 100+ lbs, lift and place objects of 100+ lbs, communicate with others, operate motor vehicles and/or golf carts, and exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and hazardous chemicals
- Occasionally required to move self in different positions to accomplish tasks in various environments, including tight and confined spaces, remain in a stationary position, often standing or sitting for prolonged periods, operate machinery and power tools, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, able to work overtime, weekends, night hours (on‑call property emergencies)
Compensation
Salary Range: $15 per hour to $17 per hour.
At Asset Living, a variety of factors are considered in making compensation decisions, including skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual’s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes medical, dental, vision, life, accidental, and disability insurance, 401(k) with employer matching, and commission and performance bonuses, when applicable. Full‑time employees also receive paid sick days and company holidays.
This job description should not be considered all‑inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety‑sensitive position and may be subject to additional compliance requirements.