Porter

Asset Living; West Des Moines (IA); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Health, Dental, Vision insurance

401K with employer matching

Commission and performance bonuses

Paid sick days

Company holidays

Job summary

Asset Living is seeking a Porter in West Des Moines, IA to assist in maintaining property operations. The role includes responsibilities like cleaning, trash removal, and addressing resident requests. Applicants should have a high school diploma and basic knowledge of Fair Housing Laws and OSHA. The compensation ranges from $20 to $22 per hour, with additional benefits including 401K matching and performance bonuses.

Qualifications

• Ability to understand and perform all on-site software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Responsibilities

• Assist in property maintenance processes including cleaning, trash removal, and general maintenance.
• Respond to resident/management requests and work orders in a timely manner.
• Ensure all repairs and replacements for community areas are completed promptly.

Skills

Customer Service

Maintenance Skills

Basic Computer Skills

Education

High School Diploma or Equivalent

Job description

Company Overview

Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living’s growing portfolio includes a multitude of properties across the country that span the multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions.

PORTER

The Porter is responsible for assisting in carrying out the maintenance processes of the property, including corrective, preventative, routine, and cosmetic maintenance. The Porter is also responsible for the make‑ready process consistent with the property’s operational objectives under the supervision of the Maintenance Supervisor and Community Manager.

Essential Duties & Responsibilities

• Community Maintenance
• Regular/daily onsite attendance is required
• Responsible for cleaning, trash removal, and general maintenance of grounds, buildings, breezeways, and all interior and exterior (when applicable) community common areas
• Respond to resident/management requests and work orders for community common areas, buildings, and units in a timely manner
• Ensure all repairs and replacements necessary for grounds, buildings, breezeways, and community common areas are completed in a timely manner
• Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns
• Assist in maintaining a preventative maintenance program that extends the life of the community while minimizing future repairs
• Responsible for understanding and following Asset key policy
• Maintain a well‑organized and adequately stocked maintenance shop while adhering to safety standards and OSHA guidelines
• Assist the Maintenance Supervisor in maintaining the hazard communications program; teach and promote safe work practices
• Participate in unit inspections as requested
• Report any observed violations of community rules and regulations to the Maintenance Supervisor and/or Community Manager
• Utilize property resources, equipment, and supplies economically
• Perform additional tasks and responsibilities requested by Maintenance Supervisor and Community Manager
• Participate in on‑call emergency at community
• Customer & Resident Relations
• Manage excellent customer service and monitor service request turnaround and responsiveness
• Project a favorable image of the community to achieve property objectives and public recognition
• Ensure consistency in dealing with residents on all matters
• Enforce policies of the community that the immediate supervisor delegates

Education / Experience

• High School Diploma or Equivalent
• Ability to understand and perform all on‑site software functions; basic computer skills required.
• Must have basic knowledge of Fair Housing Laws and OSHA requirements.

Physical Requirements

• While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another and traverse flat and uneven terrain.
• The employee is frequently required to ascend and descend ladders, stairs, ramps, step stools, etc., work in an overhead position and/or reaching, repeat motions that may include the wrists, hands, and or fingers, adjust or move objects in all directions of 100+ lbs., lift and place objects of 100+ lbs., communicate with others to exchange information, operate motor vehicles and/or golf carts, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals.
• The employee is occasionally required to move self in different positions to accomplish tasks in various environments, including tight and confined spaces, remain in a stationary position, often standing or sitting for prolonged periods, operate machinery and power tools, assess the accuracy, neatness, and thoroughness of the work assigned, identify and inspect objects and areas, able to work overtime, weekends, night hours (on‑call property emergencies).

Compensation & Benefits

At Asset Living, a variety of factors are considered in making compensation decisions, including, but not limited to: skill set, background and training, certifications, etc. When selecting the top candidate to hire for a position, the offer we extend is dependent on the facts associated with each specific individual’s relevant experience for the role. Our employment offer is accompanied by additional compensation associated with our comprehensive total rewards package, which includes benefits (medical, dental, vision, life, accidental, and disability insurance), 401K with employer matching, and commission and performance bonuses, when applicable. Full‑time employees also receive paid sick days and company holidays.

Salary

$20 per hour to $22 per hour

This job description should not be considered all‑inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.