Port Drayage Dispatcher & Logistics Planner

NFI Industries; Long Beach (CA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Prescription Drug Coverage

401k Plan

Wellness Program

Life Insurance

Paid Time Off

Paid Parental Leave

Job summary

NFI Industries in Long Beach, CA is seeking a Drayage Dispatcher to plan driver utilization for container movements to and from port locations to customer facilities. You will handle load planning, driver scheduling, and dispatch duties for in-house and sub-hauler fleets, while maintaining strong relationships with drivers and internal teams.

The role requires port drayage experience, bilingual English/Spanish, and proficiency with MS Office and Trinium TMS.

Qualifications

• Port drayage experience with ocean container drayage customers
• Strong communication and customer service skills
• Bilingual English/Spanish required
• Proficient in MS Office and email tools
• Detail oriented and organized

Responsibilities

• Plan load and dispatch for in-house owner-operator fleet and sub-haulers
• Schedule drivers and appointments
• Maintain positive relations with dispatchers and drivers
• Provide daily/weekly KPI reports
• Enter loads accurately in operation system
• Support safety, security, and operations programs rollout
• Respond to driver or carrier needs promptly
• Follow escalation process for major service issues
• Maintain/record status of loads in the system

Skills

Port drayage experience

Customer service

Communication skills

Listening skills

Time management

Team player

Detail oriented

Bilingual English/Spanish

Pressure handling

Education

High school diploma

Tools

Outlook

Gmail

MS Office (Word, Excel, PowerPoint)

Trinium TMS

Job description

NFI Industries in Long Beach, CA is seeking a Drayage Dispatcher to plan driver utilization for container movements to and from port locations to customer facilities. You will handle load planning, driver scheduling, and dispatch duties for in-house and sub-hauler fleets, while maintaining strong relationships with drivers and internal teams.

The role requires port drayage experience, bilingual English/Spanish, and proficiency with MS Office and Trinium TMS.