Porsche Service Concierge & Loaner Car Host

Porsche Westlake; Triunfo Corner (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Professional Development

Competitive Pay

Comprehensive Health Coverage (Medical

Dental

Vision

Life

LTD

Employee Assistance Program

401(k) Retirement Plan

Sick Pay, Vacation, and Holiday Pay

Employee Wellness Program

Flexible Spending Account

Employee Referral Bonus Program

Employee Discounts/Perks

Job summary

Rusnak Auto Group’s Porsche Westlake dealership in Westlake Village, CA is seeking a Service Concierge/Loaner Car Agent. You will greet guests, manage service drive flow, and handle loaner car check-in/out per Rusnak standards to ensure a smooth guest experience.

Ideal candidates have at least 2 years of customer service in automotive retail or related fields, a high school diploma, and a valid CA driver’s license.

Qualifications

• Minimum of 2 years in position of Customer Service or similar positions in Automotive Dealership, Retail, or Sales industries.
• H.S. Diploma/GED
• Excellent interpersonal and customer service skills; at least 2 years retail related experience.

Responsibilities

• Greet customers with a friendly, upbeat attitude and direct them to the appropriate person or location; assist with service traffic flow and parking.
• Assist all customers on service drive with concierge services.
• Consistently determine if customers coming into service drive have an appointment.
• Create loaner car agreements ensuring valid driver’s license, insurance and credit card.
• Provide explanations about potential charges and a seamless handoff of the loaner vehicle to the client.

Skills

Customer Service

Education

H.S. Diploma/GED

Job description

Rusnak Auto Group’s Porsche Westlake dealership in Westlake Village, CA is seeking a Service Concierge/Loaner Car Agent. You will greet guests, manage service drive flow, and handle loaner car check-in/out per Rusnak standards to ensure a smooth guest experience.

Ideal candidates have at least 2 years of customer service in automotive retail or related fields, a high school diploma, and a valid CA driver’s license.