Portfolio Manager

StyleCraft Homes; Richmond (VA); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Home purchase discounts

Comprehensive medical/dental/vision/prescription insurance

401(k) with company match

Tuition reimbursement

Professional development

Tuition reimbursement

Professional development

Job summary

A reputable property management company in Richmond is seeking a talented Portfolio Manager to provide excellent customer service and manage community operations. This role involves overseeing financial records, maintaining property files, and resolving homeowner concerns. Candidates should have a bachelor's degree and experience in property management or related fields. A competitive compensation package includes bonuses and benefits, along with opportunities for professional development. Join our family-oriented team and help us exceed homeowner expectations.

Qualifications

• One year of experience in property management, hospitality, or construction.
• AMS or CMCA designation preferred.

Responsibilities

• Oversight of AP/AR, invoicing, and file system.
• Maintains Association and Real Estate records.
• Addresses and resolves homeowner concerns.
• Assists with preparation of budgets and vendor management.
• Performs inspections and attends Board Meetings.
• Addresses and resolves homeowner concerns.
• Assists with common area inspections and maintenance.

Skills

Strong proficiency in Windows and Microsoft Office

Excellent customer service skills

Strong verbal and written communication skills

Critical thinking and problem-solving

Ability to work independently and in teams

Interpersonal skills

Budget management

Accounts payable

Accounts receivable

Data research

Education

Bachelor's degree in related field

AMS or CMCA designation

Tools

TOPSOne or similar program

Financial and accounting programs

PowerPoint

Outlook

Accounting software

Job description

Are you a people person and a problem solver? We have the role We are seeking a talented Portfolio Manager to provide excellent customer service and community management.

The Portfolio Manager will be perform administrative and community management support for the property management, rental communities and community associations within the StyleCraft portfolio.

Job Responsibilities:

• Oversight of AP/AR, invoicing and file system.
• Maintains Association records including, homeowner files, HOA database, resale transactions, and homeowner communications.
• Maintains Real Estate records and performs inspections as necessary
• Assists with and attends Board Meetings, elections, committee meetings etc.
• Assists with preparation of budgets and management of outside service vendors and agreements.
• Addresses and resolves homeowner concerns.
• Assists with common area inspections and maintenance.

Knowledge and Skills:

• Strong proficiency in Windows and Microsoft Office, including but not limited to Word, Excel, Power Point and Outlook
• Proficiency researching using the internet
• Proficiency in TOPSOne or similar program
• Previous experience with financial and accounting programs preferred
• Ability to work with sensitive or confidential information in responsible manner
• Prior industry experience with governing documents, Boards of Directors, policy development and procedure development
• Knowledge of assets, cash balance, and availability of funds for projects and cash flow management for capital improvements
• Excellent organization, motivation, leadership, management, and interpersonal skills
• Critical thinking, complex problem solving, judgement and decision-making ability
• Ability to apply a comprehensive knowledge of a particular field of specialization to the completion of difficult assignments with the ability to identify, plan and prioritize business opportunities
• Excellent customer service skills
• Strong verbal and written communication skills. Ability to communicate and provide guidance to all employee levels
• Strong presentation skills
• Ability to read, analyze, and interpret technical procedures, leases, and regulations
• Demonstrated experience managing large, complex accounts or projects
• Ability to work well in a team environment as well as independently
• Ability to respond to emergency situations within established timeframe
• Ability to adjust to changing circumstance

Qualifications:

• Bachelor's degree in related field from an accredited college or university, and one year experience in property management, hospitality, or construction; or equivalent combination of education and experience.
• AMS or CMCA designation preferred

StyleCraft is a local family-owned business building homes in desirable communities throughout the Greater Richmond area. With a thoughtful and innovative approach to home design, StyleCraft homes Live Up. We consistently Live Up beyond home buyer's expectations and other homebuilders offerings.

We offer an excellent compensation plan with bonus and benefits package, including home purchase discounts, comprehensive medical/dental/vision/prescription insurance, 401(k) with a company match, income protection insurance, tuition reimbursement, professional development, and much more! A full listing of benefits and details on workplace culture can be found at www.stylecrafthomes.com