Population Health Resource Navigator

Duke Health; Durham (NC); Presencial; USD 45.000 - 60.000; Jornada completa

Descripción de la vacante

Duke Connected Care in Durham, NC seeks a Population Health Resource Associate to implement and coordinate comprehensive patient plans, enabling recovery and management of complex conditions. Work with the Complex Care Team to improve care through outreach and education.

Responsibilities include coordinating care, educating patients, preparing materials, and reporting program progress. Strong organizational skills and EMR experience are essential.

Formación

• High school degree plus strong communications and organizational skills.
• Two years of customer service experience; phone/marketing/communications preferred.
• Active user of electronic medical records software; associate's degree may substitute experience.

Responsabilidades

• Provide outreach and care management support to patients and educate them on resources.
• Coordinate care between healthcare providers and complex care teams.
• Document activities, develop follow-up plans, and monitor outcomes.
• Prepare reports and participate in community health activities.

Conocimientos

Organizational skills

Multitasking

Needs assessment

Documentation

EMR proficiency

Self-initiative

Educación

High school diploma

Associate degree

Herramientas

Electronic Medical Records (EMR)

Descripción del empleo

Duke Connected Care in Durham, NC seeks a Population Health Resource Associate to implement and coordinate comprehensive patient plans, enabling recovery and management of complex conditions. Work with the Complex Care Team to improve care through outreach and education.

Responsibilities include coordinating care, educating patients, preparing materials, and reporting program progress. Strong organizational skills and EMR experience are essential.