Population Health Outreach & Care Navigator

Chase Brexton Health Care; Baltimore (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

Chase Brexton Health Care in Baltimore, MD is seeking a Population Health Care Navigator to drive equity‑driven outreach and close care gaps. You will coordinate with care teams, use CRISP data, and schedule appointments while addressing barriers to access.

Responsibilities include outreach by phone and text, documenting care coordination in the EMR, and collaborating with RN Care Coordinators and other navigators to connect clients with needed services.

Qualifications

• High School Diploma or GED is required.
• Successful completion of a Community Health Worker certification program is required.
• Maryland Department of Health accreditation at hire or within five months after probationary period.
• Some college is preferred.

Responsibilities

• Provide education, coaching, and support to clients to close care gaps and achieve health goals.
• Use motivational interviewing and communicate clearly with clients, care teams, and partners.
• Schedule medical appointments and document care coordination in the EMR per HIPAA standards.
• Collaborate with RN Care Coordinators, VBC Practitioners, Nurse Care Managers, and navigation team to close gaps.

Skills

Customer service

Interpersonal skills

Microsoft Office

Attention to detail

Quick learner

Adaptability

Team player

Task follow-through

Bilingual (English/Spanish) a plus

Education

High School Diploma or GED

Community Health Worker certification

Maryland Dept of Health accreditation (at hire or within 5 months)

Some college (preferred)

Tools

EMR

CRISP

EZAccess

ExactSciences

Microsoft Office Suite

Job description

Chase Brexton Health Care in Baltimore, MD is seeking a Population Health Care Navigator to drive equity‑driven outreach and close care gaps. You will coordinate with care teams, use CRISP data, and schedule appointments while addressing barriers to access.

Responsibilities include outreach by phone and text, documenting care coordination in the EMR, and collaborating with RN Care Coordinators and other navigators to connect clients with needed services.