Population Health Navigator: Outreach & Care Coordination

Chase Brexton; Baltimore (MD); On-site; USD 42,000 - 56,000; Full time

Job summary

Chase Brexton seeks a Population Health Care Navigator to drive outreach and connect clients with needed preventive and chronic care services. You will work with care teams and use data tools to close care gaps and support linkage to community resources.

Responsibilities include scheduling appointments, addressing barriers, and documenting interactions in the EMR, CRISP, and related platforms in a HIPAA-compliant manner.

Qualifications

• High School Diploma or GED is required and CHW certification is expected.
• Certification by Maryland Department of Health at hire or within probationary period.
• One year healthcare experience is required.
• Some college is preferred.

Responsibilities

• Provide education, coaching, and support to clients to reach health goals and close care gaps.
• Use motivational interviewing to engage clients and coordinate with care teams.
• Schedule appointments and respond to client inquiries via phone and text.
• Document care coordination and EMR notes accurately.
• Collaborate with RN Care Coordinators and other staff to close gaps in care.

Skills

Interpersonal skills

MS Office (Outlook, Word, Excel)

Attention to detail

Fast learner

Adaptability

Task ownership

Bi-lingual (a plus)

Education

High School Diploma or GED

Community Health Worker certification

Maryland Health Dept accreditation by hire or within 5 months

Some college (preferred)

Tools

EMR

CRISP

EZAccess

ExactSciences

Job description

Chase Brexton seeks a Population Health Care Navigator to drive outreach and connect clients with needed preventive and chronic care services. You will work with care teams and use data tools to close care gaps and support linkage to community resources.

Responsibilities include scheduling appointments, addressing barriers, and documenting interactions in the EMR, CRISP, and related platforms in a HIPAA-compliant manner.