Poolside Luxury Server — VIP Guest Service

Fairmont; New Orleans (LA); On-site; USD 17,000 - 28,000; Full time

Benefits offered by this job

Discounted stays across Fairmont & Ral

Medical, Dental, and Vision Insurance

401(k) Retirement Savings Plan

Paid Time Off

Job summary

Fairmont New Orleans is seeking a polished Poolside Server to deliver warm, personalized service at our luxury pool lounge. You will take orders, guide guests through menu selections, and coordinate with bartenders and culinary teams to ensure top-notch presentation and timing.

Ideal candidates have experience in luxury hotel dining, knowledge of cocktails, and the ability to work outdoors in warm weather. We offer exclusive colleague perks and comprehensive benefits with a world-class

Qualifications

• Experience in high-end or luxury hotel dining settings.
• Knowledge of cocktails, wine, and beverage service.
• Strong guest service and relationship-building abilities.
• Ability to work outdoors in warm, humid weather.
• Professional appearance and polished demeanor.
• Flexibility with days, evenings, weekends, and holidays.

Responsibilities

• Provide warm, professional poolside service to guests.
• Take and communicate orders accurately; handle modifications and allergies.
• Deliver food and beverages promptly with proper presentation.
• Coordinate with bartenders, barbacks, runners, and management.
• Monitor guest satisfaction and anticipate needs.
• Follow all Louisiana alcohol service procedures.

Skills

Server experience

Luxury hospitality knowledge

Customer service

Communication skills

Education

Food safety certification

Tools

POS system

Job description

Fairmont New Orleans is seeking a polished Poolside Server to deliver warm, personalized service at our luxury pool lounge. You will take orders, guide guests through menu selections, and coordinate with bartenders and culinary teams to ensure top-notch presentation and timing.

Ideal candidates have experience in luxury hotel dining, knowledge of cocktails, and the ability to work outdoors in warm weather. We offer exclusive colleague perks and comprehensive benefits with a world-class