Poolside Guest Experience Associate

BENCHMARK; Puerto Rico; Vor Ort; USD 17.000 - 25.000; Vollzeit

Zusammenfassung

Hyatt Regency Grand Reserve Puerto Rico, part of Pyramid Global Hospitality, is seeking a Pool & Beach Attendant. You will engage with guests, ensure a clean and safe pool/beach environment, and support towels, setup, and guest services.

A friendly, energetic personality and the ability to lift 25 lbs are essential. Join a team focused on hospitality excellence, teamwork, and memorable guest experiences in a beautiful resort setting in Puerto Rico.

Qualifikationen

• High School diploma or equivalent.
• Experience in a guest service role.
• Energetic and engaging personality.
• Ability to stand for extended periods, communicate effectively, and lift 25 lbs.

Aufgaben

• Engage with guests to ensure their stay is enjoyable and memorable.
• Maintain cleanliness and appearance of pool and beach areas.
• Ensure towels are clean and readily available; assist guests with setup for the day.
• Check in arriving guests and identify hotel/resort guests for seating and access.
• Clean all areas per SOPs; set up and break down pool area as needed.
• Remove soiled linen and trash from service areas and transport to proper locations.
• Respond to guest needs in a friendly, helpful manner and report incidents as required.
• Perform other duties as assigned by management.

Kenntnisse

Guest service

Engaging personality

Effective communication

Team player

Ausbildung

High School diploma

Jobbeschreibung

Hyatt Regency Grand Reserve Puerto Rico, part of Pyramid Global Hospitality, is seeking a Pool & Beach Attendant. You will engage with guests, ensure a clean and safe pool/beach environment, and support towels, setup, and guest services.

A friendly, energetic personality and the ability to lift 25 lbs are essential. Join a team focused on hospitality excellence, teamwork, and memorable guest experiences in a beautiful resort setting in Puerto Rico.