Pool & Beach Attendant

Pyramid Global Hospitality; Puerto Rico; On-site; USD 17,000 - 22,000; Full time

Job summary

Pyramid Global Hospitality is seeking a Pool & Beach Attendant for Hyatt Regency Grand Reserve Puerto Rico.

Join a dynamic team at a premier oceanfront resort offering guest services, a beautiful pool area, and opportunities to grow within a renowned hospitality company.

Qualifications

• High School diploma, or equivalent.
• Experience in a guest service role.
• Engaging and energetic personality.
• Ability to work on feet for extended periods.
• Ability to communicate effectively.
• Must be able to lift/carry up to 25 lbs.
• Availability to work varied shifts including nights, weekends, holidays.

Responsibilities

• Engage with guests to ensure their stay is going well.
• Work as a team to enhance the guests experience.
• Maintain an active presence around the pool & beach area, ensuring cleanliness and guest satisfaction.
• Ensure the safety of guests and hotel staff in the pool area by monitoring pool usage and enforcing rules.
• Work closely with housekeeping to ensure towels are clean and available.
• Check in arriving guests to the pool area and help them locate seating.
• Clean all areas following SOPs and maintain pool area setup.
• Remove soiled linen and trash from service areas.

Skills

Guest service

Communication

Teamwork

Physical stamina

Shift flexibility

Education

High School diploma

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.

About Our Property

Welcome to Hyatt Regency Grand Reserve Puerto Rico, a premier resort in the Pyramid Global Hospitality portfolio, located in the breathtaking setting on the oceanfront coast of Rio Grande. Featuring 579 guest rooms and over 36,918 sq ft of meeting space, this award-winning property, recognized as one of the top five resorts in Puerto Rico by Travel + Leisure's World's Best Awards, offers a truly dynamic environment for hospitality professionals.

At Hyatt Regency Grand Reserve Puerto Rico, we are committed to delivering exceptional service and creating memorable experiences for our guests. As a member of our team, you'll have the opportunity to work in a supportive and engaging environment surrounded by the natural beauty of El Yunque rainforest and the island's stunning coastline. From an expansive lagoon-style pool to a nearby 27-hole Tom Kite-designed golf course and a full-service rainforest spa, this property offers a unique and inspiring setting to grow your career.

We offer a wide range of opportunities across multiple departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Whether you're just beginning your hospitality journey or looking to take the next step, you'll find opportunities for growth at every level.

What You Will Have An Opportunity To Do

The cleanliness and enjoyment of a hotel/resort pool is one of the main reasons that keep our guests returning to and recommending our hotels to friends and family. It goes without saying that experience a guest has while enjoying the pool environment is one of the most memorable of their stay.

We are looking for individuals with tremendous personalities, great attention to detail to join our team as a Pool & Beach Attendant. The ideal candidate creates a memorable experience for our guests through their attention to detail and care they take in ensuring the pool experience is next to none. A great Pool & Beach team can make memories for guests that will last a lifetime!

Are you ready to start a rewarding career, where you can Be the Difference in our guests stay and you can make a difference in your career, then look no further then Benchmark Hospitality.

Your Role

• Engage with guests to ensure their stay is going well
• Work as a team to enhance the guests experience
• Maintain an active presence around the pool & beach area, ensuring cleanliness and guest satisfaction
• Ensure the safety of guests and hotel staff in the pool area by monitoring pool usage and ensuring all guests comply with posted safety rules and guidelines.
• Work closely with housekeeping to ensure towels are clean and readily available
• Check in arriving guests to the pool area, helping them to identify as hotel/resort guests and to find available area for them to set-up for the day
• Clean all areas in the prescribed manner while following department standard operating procedures.
• Set-up and break down the pool area to ensure a successful day
• Remove soiled linen and trash from all service areas and take to appropriate locations in the prescribed manner.
• Always respond in a friendly, helpful manner to guests and other team members.
• Immediately report any damage or incidents to the supervisor or the security department.
• Complete special projects as assigned by management.
• Perform other duties as assigned.

What are we looking for?

• High School diploma, or equivalent.
• Experience in a guest service role.
• Someone with an engaging and energetic personality
• Ability to work on feet for an extended period
• Ability to communicate effectively
• Someone who can lift, carry and position loads of at least 25lbs.
• Availability to work varied shifts to include, nights, weekends and holidays

Compensation

$

$

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.