Poolside Concierge – Spa & Gym Access

The Standard Spa Miami Beach; Miami Beach (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Complimentary Spa & Gym Access

Medical, Dental & Vision Insurance

401(k) Retirement Plan with Company 匹

Job summary

The Standard Spa Miami Beach is seeking a Pool Host to welcome guests and manage the arrival, seating, and guest-flow at the pool. You will coordinate seating and cabanas, communicate with Pool Servers and leadership, and ensure a smooth, high-service pool experience in a fast-paced outdoor setting.

Responsibilities include verifying reservations, managing waitlists, and providing information on pool services and amenities.

Qualifications

• Previous host, pool, beach club, hotel, or guest-service experience preferred.
• Warm, confident, and organized communication style.
• Ability to manage high guest volume and changing priorities.

Responsibilities

• Welcome and acknowledge guests and members arriving at the pool.
• Verify access, reservations, seating, cabanas, and special requests according to procedure.
• Manage waitlists and seating flow during high-volume periods.
• Coordinate guest placement and table/cabana status with Pool Servers and Management.
• Maintain a clean, organized, and polished host area.
• Provide accurate information about pool services, F&B offerings, hotel programming, and amenities.
• Recognize returning guests and members when possible.
• Communicate VIPs, celebrations, accessibility needs, and special requests.

Skills

Guest service

Communication

Organization

Problem solving

Job description

The Standard Spa Miami Beach is seeking a Pool Host to welcome guests and manage the arrival, seating, and guest-flow at the pool. You will coordinate seating and cabanas, communicate with Pool Servers and leadership, and ensure a smooth, high-service pool experience in a fast-paced outdoor setting.

Responsibilities include verifying reservations, managing waitlists, and providing information on pool services and amenities.