Poolside Guest Experience Specialist

Starwood Hotels; Miami (FL); On-site; USD 26,000 - 32,000; Full time

Job summary

Starwood Hotels in Miami, FL is seeking a Pool Attendant to assist guests by the pool, delivering towels and setting up beach chairs to create the perfect lounging experience. You will also help keep the pool area pristine and welcoming, contributing to guest satisfaction throughout your shift.

We value a genuine passion for guest service, reliability, and teamwork. Prior recreation or hospitality experience is a plus, and flexibility for a 24-hour operation is expected.

Qualifications

• Passionate about providing superior guest service and previous similar work experience.
• Basic knowledgeable of recreation operations, a team player, hard worker, and detail oriented.
• Is flexible and willing to meet the demands of a 24-hour operation.

Responsibilities

• Assist guests with anything and everything they need while lounging poolside, from delivering towels to setting up a beach chair in the perfect spot.
• Maintain the surrounding area to perfection, and foster guest loyalty and satisfaction every second of the shift.

Job description

Starwood Hotels in Miami, FL is seeking a Pool Attendant to assist guests by the pool, delivering towels and setting up beach chairs to create the perfect lounging experience. You will also help keep the pool area pristine and welcoming, contributing to guest satisfaction throughout your shift.

We value a genuine passion for guest service, reliability, and teamwork. Prior recreation or hospitality experience is a plus, and flexibility for a 24-hour operation is expected.