Pool Host

Standard Hotels; Miami (FL); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Spa & Gym Access

Complimentary Fitness Classes

Employee Meals

Paid Time Off & Holidays

401(k) Retirement Plan with Company 8%

Job summary

Standard Hotels is seeking a Pool Host to welcome guests to the pool, manage seating and cabana arrangements, and coordinate with Pool Servers and leadership to ensure smooth guest flow.

The role emphasizes warm, organized communication, the ability to handle high guest volume, and flexible scheduling including weekends and holidays. Outdoor shifts are expected in a tropical climate.

Qualifications

• Previous host, pool, beach club, hotel, or guest-service experience preferred.
• Warm, confident, and organized communication style.
• Ability to manage high guest volume and changing priorities.
• Reservation or seating-system experience preferred.
• Flexible availability including weekends, holidays, and outdoor shifts.

Responsibilities

• Welcome and acknowledge guests and members arriving at the pool.
• Verify access, reservations, seating, cabanas, and special requests according to procedure.
• Manage waitlists and seating flow during high-volume periods.
• Coordinate guest placement and table/cabana status with Pool Servers and Management.
• Maintain a clean, organized, and polished host area.
• Provide accurate information about pool services, F&B offerings, hotel programming, and amenities.
• Recognize returning guests and members when possible.
• Communicate VIPs, celebrations, accessibility needs, and special requests.
• Support guest concerns and involve Management when appropriate.
• Assist the Pool team with operational needs during peak periods.

Skills

Guest-service experience

Communication skills

High-volume guest handling

Reservation system

Flexible schedule

Job description

We’re Seeking a Pool Host Who Can Welcome Guests Into the Heart of the Property

The Pool Host manages the arrival, seating, and guest-flow experience at the pool, welcoming hotel guests and members, coordinating seating and cabanas, and keeping communication clear with Pool Servers and leadership.

Why You’ll Love It Here

Complimentary Spa & Gym Access

Up to 3 Complimentary Fitness Classes per Week

Designated Employee Pool Days during the summer

Complimentary Employee Meals

Company-paid Life, Short-Term & Long-Term Disability Insurance

Paid Time Off & 7 Paid Holidays, including a Floating Holiday

401(k) Retirement Plan with Company Match

Employee celebrations, events & appreciation throughout the year

Live the lifestyle you help create.

Position Summary

The Pool Host manages the arrival, seating, and guest-flow experience at the pool, welcoming hotel guests and members, coordinating seating and cabanas, and keeping communication clear with Pool Servers and leadership.

Key Responsibilities

Welcome and acknowledge guests and members arriving at the pool.

Verify access, reservations, seating, cabanas, and special requests according to procedure.

Manage waitlists and seating flow during high-volume periods.

Coordinate guest placement and table/cabana status with Pool Servers and Management.

Maintain a clean, organized, and polished host area.

Provide accurate information about pool services, F&B offerings, hotel programming, and amenities.

Recognize returning guests and members when possible.

Communicate VIPs, celebrations, accessibility needs, and special requests.

Support guest concerns and involve Management when appropriate.

Assist the Pool team with operational needs during peak periods.

Required Skills & Qualifications

Previous host, pool, beach club, hotel, or guest-service experience preferred.

Warm, confident, and organized communication style.

Ability to manage high guest volume and changing priorities.

Reservation or seating-system experience preferred.

Flexible availability including weekends, holidays, and outdoor shifts.

Core Competencies

Guest / Team Service

Organization & Attention to Detail

Accountability & Reliability

Adaptability & Problem Solving

This position works in a fast-paced outdoor hospitality environment and may be exposed to Miami heat, humidity, direct sunlight, rain, wind, wet surfaces, and changing weather conditions.

Physical Requirements

Ability to stand and walk for extended periods, including shifts of 8 hours or more.

Ability to work outdoors in heat, humidity, sunlight, wind, and changing weather conditions.

Frequent walking, bending, reaching, and repetitive movement.

Ability to lift, carry, push, or pull up to 25 pounds.

Ability to safely navigate wet surfaces and busy poolside service areas.

Work where hospitality, culture, wellness, and community come together… every day.