Poolside Service Specialist

Standard Hotels; Miami Beach (FL); Hybride; USD 38 000 - 52 000; Plein temps

Avantages offerts par ce poste

Spa access

Fitness classes

Spa discounts

Employee meals

401(k) plan

Paid time off

Résumé du poste

The Standard Spa, Miami Beach is seeking a warm Pool Server to deliver exceptional food and beverage service across the pool deck. You will engage guests with genuine hospitality, take accurate orders, recommend items, and process payments while upholding The Standard’s elevated service culture.

This outdoor role requires energy, flexibility, and the ability to thrive in a fast-paced environment. You will work closely with Pool Runners, Bartenders, and Management to ensure a seamless guest

Qualifications

• Previous serving experience in a restaurant, hotel, resort, pool, beach club, or high-volume hospitality environment preferred.
• Strong food, cocktail, wine, and beverage knowledge.
• Knowledge of drink recipes and Standard Signature cocktails preferred.
• Working knowledge of POS systems and cashiering procedures.
• Excellent guest service and interpersonal skills.

Responsabilités

• Welcome and engage guests with warm, genuine, and personalized hospitality.
• Establish rapport with hotel guests, members, and local patrons.
• Anticipate guest needs and provide attentive service throughout their pool experience.
• Maintain awareness of assigned guests and regularly check in throughout service.
• Provide recommendations based on guest preferences.
• Respond promptly and professionally to guest requests or concerns.

Connaissances

Hospitality experience

Customer service

English fluency

Food & beverage knowledge

Multitasking

Outils

POS systems

Description du poste

The Standard Spa, Miami Beach is seeking a warm Pool Server to deliver exceptional food and beverage service across the pool deck. You will engage guests with genuine hospitality, take accurate orders, recommend items, and process payments while upholding The Standard’s elevated service culture.

This outdoor role requires energy, flexibility, and the ability to thrive in a fast-paced environment. You will work closely with Pool Runners, Bartenders, and Management to ensure a seamless guest