Poolside Concierge: Elevate Member Experience

Vineyards Country Club; Naples (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Vineyards Country Club in Naples, FL, is seeking a Pool Attendant to deliver exceptional service to members and guests in a bright, welcoming pool environment. The role emphasizes attentiveness, professionalism, and a proactive approach to member needs in a hot outdoor setting.

The successful candidate will greet guests, assist with pool amenities, help with beverage service when needed, and maintain a clean pool area while adhering to safety and sanitation standards.

Qualifications

• Previous experience in a country club, resort, hotel, pool, or upscale hospitality environment preferred.
• Dependable, punctual, and trustworthy.
• Friendly and outgoing personality with excellent customer-service skills.
• Professional appearance and demeanor.
• Strong attention to detail and cleanliness.
• Ability to anticipate and respond to member needs.
• Comfortable working outdoors in the South Florida climate.
• Ability to stand and walk for extended periods and perform physical tasks.
• Ability to work independently while being an effective team member.
• Must be available to work weekends, holidays, and varying shifts based on Club operations.

Responsibilities

• Greet members and guests warmly and provide courteous, personalized service.
• Maintain a professional and welcoming presence at the pool area at all times.
• Assist members with pool chairs, umbrellas, towels, and other amenities.
• Keep the pool deck, seating areas, tables, and surrounding areas clean, organized, and presentable.
• Monitor and replenish towels, water, and other pool supplies throughout the day.
• Clear used glasses, dishes, and other items promptly.
• Assist with food and beverage service when applicable, including taking and delivering member orders.
• Maintain a clean and organized towel station and service areas.
• Anticipate members’ needs and provide proactive, attentive service.
• Monitor the pool area and promptly report safety concerns, maintenance issues, or unusual activity to management.
• Follow all Club safety, sanitation, and guest-service standards.
• Communicate effectively with the Food & Beverage, Aquatics, Housekeeping, and other Club departments.
• Assist with opening and closing procedures for the pool area.
• Maintain a professional appearance and follow Club uniform and grooming standards.
• Protect member privacy and confidentiality.
• Perform other duties as assigned by management.

Job description

Vineyards Country Club in Naples, FL, is seeking a Pool Attendant to deliver exceptional service to members and guests in a bright, welcoming pool environment. The role emphasizes attentiveness, professionalism, and a proactive approach to member needs in a hot outdoor setting.

The successful candidate will greet guests, assist with pool amenities, help with beverage service when needed, and maintain a clean pool area while adhering to safety and sanitation standards.