Poolside Guest Services Specialist

Gulf Bay Group of Companies; Naples (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

Gulf Bay Group of Companies is seeking a pool attendant to provide exceptional guest service at the club pool in Naples, FL. You will greet guests, manage towel inventory, assist with laundry, and ensure safety and cleanliness of the pool area and surrounding spaces.

The role requires strong customer-service skills, English fluency, and the ability to work weekends and holidays. Prior hospitality experience is preferred, and you may assist in event setup and general cleaning as needed.

Qualifications

• One-year experience in hospitality is preferred.
• Fluent in English (read, write and speak).
• Strong customer-service orientation and hospitality skills.
• Able to work weekends and holidays.

Responsibilities

• Monitor pool check-in window.
• Check in members and guests and hand towels.
• Distribute and control towel inventory.
• Assist with laundry duties.
• Enforce pool safety standards and weather procedures.
• Greet guests arriving at the pool.
• Set up, refresh, and tear down chairs and umbrellas.
• Assist with poolside event setup and teardown.
• Maintain cleanliness of pool area, deck, and spa locker rooms.
• Restock linens and towels from laundry.
• Attend meetings and training sessions as required.
• Report suspicious activities to Security.

Skills

Customer service

Hospitality

English fluency

Communication

Education

High school diploma or equivalent

Job description

Gulf Bay Group of Companies is seeking a pool attendant to provide exceptional guest service at the club pool in Naples, FL. You will greet guests, manage towel inventory, assist with laundry, and ensure safety and cleanliness of the pool area and surrounding spaces.

The role requires strong customer-service skills, English fluency, and the ability to work weekends and holidays. Prior hospitality experience is preferred, and you may assist in event setup and general cleaning as needed.