Pools Supervisor

City of Tucson Aquatics; Tucson (AZ); On-site; USD 28,000 - 41,000; Full time

Job summary

The City of Tucson is seeking a Pools Supervisor to manage daily operations of city pools and aquatic facilities, ensuring safe, high‑quality programs and services. You will supervise staff, monitor water quality, and coordinate programming to meet community needs.

Responsibilities include safety inspections, emergency planning, budget monitoring, and stakeholder communication, with a focus on staff development and program delivery. This is a regular, full‑time role in Parks and Recreation.

Qualifications

• High school diploma or equivalent.
• One year of relevant experience.
• Equivalency: any combination of education and experience may be substituted on a year-for-year basis.

Responsibilities

• Oversees daily operations and supervises personnel, including scheduling, training, performance evaluation, and timekeeping.
• Ensures compliance with safety standards, health regulations, and emergency procedures; conducts routine inspections and addresses deficiencies.
• Coordinates emergency preparedness, including staff training, action plans, drills, and documentation; keeps certifications current.

Skills

Supervisory experience

Lifeguard experience

Swim instruction experience

Education

High school diploma or equivalent

Tools

Starguard Instructor

Starfish Aquatics Instructor

Certified Pool Operator

Arizona Driver License

Job description

Position Specific Summary

The Pools Supervisor oversees the daily operations, staffing, safety, programming, and facility conditions of assigned City swimming pools, splash pads, and aquatic facilities. The position ensures the delivery of safe, high-quality aquatic programs and services; compliance with applicable health and safety requirements; appropriate water quality and facility standards; and effective supervision and development of aquatics personnel.

Work is performed under the supervision of the Aquatics Superintendent. This position exercises direct supervision over assigned non-permanent aquatics personnel.

Duties and Responsibilities

• Oversees daily operations of assigned aquatic facilities and supervises assigned personnel, including scheduling and assigning work; training and staff development; monitoring and evaluating performance; addressing performance deficiencies; approving and monitoring employee timekeeping; and participating in recruitment, selection, hiring, corrective action, and other personnel processes consistent with City policies and procedures.

• Monitors and ensures compliance with City policies, aquatic safety standards, applicable health and safety requirements, emergency action procedures, and established operational protocols. Conducts or coordinates routine facility and safety inspections and ensures identified deficiencies are appropriately documented, reported, and addressed.

• Coordinates and evaluates emergency preparedness, including staff in-service training, emergency action plans, rescue readiness, safety drills, incident response, and required documentation. Ensures staff certifications and training requirements remain current.

• Oversees the delivery of aquatic programs and services, including swim lessons, competitive and recreational aquatic activities, special events, rentals, and other assigned programs. Plans, schedules, monitors, and evaluates programs to support safety, quality, participation, operational efficiency, and community needs.

• Monitors pool water quality and aquatic facility operating conditions; reviews required water chemistry and operational records; coordinates corrective action and maintenance needs; and ensures facilities are operated in accordance with applicable standards, regulations, and Department procedures.

• Assists with development and monitoring of assigned operating budgets; monitors expenditures; requisitions supplies and equipment; maintains appropriate inventory and records; and identifies operational and capital equipment needs.

• Maintains accurate operational, personnel, training, certification, safety, incident, program participation, facility, and other required records; prepares reports and analyzes operational information to support management decisions and regulatory or Department requirements

• Responds to questions, concerns, and complaints from participants, parents, community members, and other stakeholders; investigates issues and resolves or recommends corrective action consistent with City and Department policies.

• Maintains the Starguard Portal for staff records and work within the scheduling program, Digiquatics

• Recommends and assists in the implementation of goals and objectives; Assists with pool rentals by providing customer service, collecting payments, scheduling, and verifying insurance.

• Performs all other duties and tasks as assigned.

Working Conditions

Indoor and outdoor work with some exposure to physical, ergonomic, or emotional hazardous environment.

All duties and responsibilities listed are subject to change.

MINIMUM QUALIFICATIONS

Education

High school diploma or equivalent

Experience

One (1) year of relevant experience

Equivalency

Any combination of relevant education and experience may be substituted on a year-for-year basis.

Preferred Qualifications

• PREFERRED QUALIFICATION:
• One (1) year of experience as a lifeguard and swimming instructor
• One (1) year of experience teaching and leading aquatic programs/classes
• One (1) year of Supervisory Experience
• Starguard Instructor, American Red Cross LGI or its equivalency
• Starfish Aquatics Instructor, American Red Cross WSIT or its equivalency Aquatic Facility Operator from National Recreation and Parks Association
• Certified Pool Operator from National Pool and Hot Tub Alliance
• Valid and Unrestricted Arizona Class D Driver License

POSITION DETAILS

Job Profile

J3305 - Pools Supervisor

View full job profile including classification specifications and physical demands at https://www.tucsonaz.gov/Departments/Human-Resources/Tucson-Talent.

Compensation Grade

G104

Hourly Range

$19.97 - 29.95 USD

The City of Tucson considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, key skills, and internal equity.

Fair Labor Standards Act (FLSA)

Non-Exempt

Position Type

Regular

Time Type

Full time

Department

Parks and Recreation

Department Link

https://www.tucsonaz.gov/Departments/Parks-and-Recreation

Background Check

This position has been designated to require a criminal background check.The City of Tucson is a Second Chance Employer.

ABOUT US

Benefits

The City of Tucson offers a generous benefits package for benefit-eligible positions. The comprehensive, flexible, and affordable coverage is designed to optimize health and well-being, security and future, and peace of mind. Benefits begin with medical, dental, vision, life, disability, and FSA coverage, surpassing your standard 401(k) program by offering a rich pension plan plus optional Roth and pretax deferred compensation savings. With your well-being in mind, our paid time off program provides new hires with 38 paid days off in the first year of employment, with time off increasing steadily in subsequent years. We offer twelve weeks of paid parental leave, paid tuition reimbursement, student loan repayment, off- and on-the-job training, and opportunities to forge connections with peers and the community through employee resource groups and paid volunteer hours. You can learn more about our benefits at https://www.tucsonaz.gov/Departments/Human-Resources/Employee-Benefit-Snapshot.

Citizenship

The City of Tucson employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. The City of Tucson does not offer visa sponsorship.

The City of Tucson is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer

The city does not discriminate based on race, color, religion, sex (including sexual orientation, gender identity, and pregnancy), national origin, veteran status, age, disability, genetic testing, or any other protected status.If you believe you have been a victim of discrimination, you may file a complaint with the City of Tucson's Office of Equal Opportunity Programs, U.S. Equal Employment Opportunity Commission (EEOC) or Arizona Attorney General's Office of the Civil Rights Division (ACRD).

ADA Accessibility Compliant Form

The City of Tucson is committed to providing access and reasonable accommodation for individuals with disabilities or who require religious accommodation; please contact Human Resources at [e-mail].

For general Human Resources questions please contact 520-837-4190.