Aquatics Supervisor

City of Goldsboro; Town of Texas (WI); On-site; USD 59,000 - 74,000; Full time

Job summary

City of Goldsboro seeks an experienced recreation administrator to plan, organize, manage, and evaluate aquatics programs, facilities, services and staff. You will ensure high-quality, safe, accessible, and customer-focused aquatic services aligned with department goals and city policies.

The role includes budgeting, hiring/training lifeguards, supervising staff, coordinating CPR/first aid courses, and promoting programs to swim teams and community groups.

Qualifications

• Bachelor’s degree in Recreation, Leisure Studies or related field.
• Five years of full-time experience developing aquatic programs with supervisory experience.
• Equivalent experience and training may apply to meet requirements.

Responsibilities

• Directs goals, objectives and priorities for aquatics programs.
• Oversees personnel, facilities and budgets of the department.
• Administers lifeguard and instructor training; coordinates CPR and first aid.
• Maintains water quality and safety standards per codes.
• Promotes programs to swim teams, rentals and community groups.

Skills

Emergency response

Lifesaving training

Staff supervision

Program development

Communication skills

Customer service

Education

Bachelor’s degree in Recreation/Leisure Studies or related field

Five years’ aquatic program experience

Two years supervisory experience

Job description

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

We’re committed to bringing passion and customer focus to the business.

Under general direction of the Recreation Superintendent, plans, organizes, manages and evaluates assigned recreation operation, programs, facilities, services and personnel. Ensures the effective delivery of high-quality, safe, accessible, and customer-focused recreation services consistent with departmental goals, City policies, and community needs.

Applicants must submit a cover letter and resume.

ESSENTIAL FUNCTIONS: Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties that are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

• Directs the development and implementation of goals, objectives, policies and priorities.

• Manages personnel, equipment, facilities and finances assigned to the department; including hiring, ensuring training for, reviewing performance, scheduling of work, disciplinary action and dismissing staff members.

• Identifies opportunities for improving service delivery methods and procedures; identifies resource needs; reviews with appropriate staff; implements improvements.

• Develops and reviews the work plan for aquatics program services and activities; assigns work activities and projects; monitors workflow.

• Ensures proper hiring and training of pool lifeguards and instructors; coordinates or conducts first aid and C.P.R. courses; instructs employees in aquatic emergency operations; conducts regular patrol of aquatic areas.

• Participates in the preparation and administration of the aquatics program budget; submits budget recommendations; monitors expenditures.

• Verifies time worked by staff; submits timesheets for payroll.

• Assists in preparation of monthly financial and program participation reports and others as assigned.

• Monitors the safe enforcement of pool rules and regulations by the pool staff and patrons; develops Emergency Action Plans; implements plans as required.

• Maintains and prepares purchase orders for class supplies.

• Responds to and resolves customer complaints, questions and suggestions related to aquatic programs, activities, services and special events.

• Plans, coordinates and assists with production of special events and recreational programs.

• Assists assigned staff with administrative and program operational duties in the daily operation and management of aquatics programs.

• Communicates with and promotes aquatic facilities and programs to local swim teams, rental groups, and to individuals or organizations who might be interested in having private birthday parties, swim meets or other activities at the facilities.

• Ensures the mechanical operations and daily/seasonal maintenance of the aquatic’s facilities; maintains correct water quality and chemical balance ensuring that all pools are properly maintained and up to federal, state, and local codes.

• Markets, promotes and coordinate all aspects of all aquatic’s programming/events offered by the Parks and Recreation Department.

• Ensures that status reports on safety activities and progress are completed and documented in a timely manner.

• Performs other duties as assigned or required.

MINIMUM QUALIFICATIONS:

Education, training and Experience Guidelines

Bachelor’s degree from an accredited college or university with major coursework in Recreation, Leisure Studies or related field. Five (5) years of full-time experience developing and implementing aquatic programs. Two (2) years of the required experience must have been in a supervisory capacity. OR Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.

Knowledge of:

• Aquatic and recreational activities and programming and their current rules, regulations and procedures.

• The planning, administration and operation of aquatic and recreational programs and facilities.

• Methods, tools and equipment used in water safety and medical aid operations.

• Modern and complex principles and practices of pool facility operation and maintenance including proper water chemistry levels.

• Methods and techniques of swimming and lifeguard instruction.

• Methods and techniques of C.P.R. and first aid.

• Principles of municipal budget preparation and control.

• Principles of supervision, training and performance evaluation.

• Pertinent Federal, State, and local laws, codes and regulations

• Recreational Risk Management.

• Customer service practices and techniques.

• Occupational health and safety regulations and procedures.

• City policies and procedures.

Skill in:

• Responding to emergency situations including safely rescuing drowning victims and administering CPR and First Aid.

• Training people in lifesaving and safety methods and basic principles of pool operation.

• Directing aquatics programs and the operation of City swimming pools.

• Interpreting and explaining City aquatics program policies and procedures.

• Oversee the operation and maintenance of City swimming pools.

• Supervising and directing people.

• Communicating effectively, both orally and in writing.

• Establishing and maintaining effective working relationships.

• Resolving customer complaints and concerns.

• Reading memos, daily instructions and policies.

• Preparing cash sheet and deposit based upon gate receipts.

• Interpreting and applying aquatic policies.

• Conflict resolution.

LICENSES AND CERTIFICATION REQUIREMENTS

• Valid Class C Texas driver’s license or must have available alternate transportation.

• Community CPR, First Aid and AED Certifications.

• Certified Pool Operator.

• American Red Cross Water Safety Instructor Certification.

• Preference will be given to applicants who current hold a valid American Red Cross Lifeguard certification.

• Lifeguard Training.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Standing, sitting, walking, lifting, carrying, pushing, pulling, reaching, handling, fine dexterity, crouching, bending, vision, hearing, talking, use of foot controls. Works outside in the summer heat and humidity. Exposed to water, pool chemicals, slippery surfaces, climbing ladder into the guard chairs and crowds, mechanical and electrical systems related to pool facilities. Protective equipment suggested: sunscreen, SPF clothing and sunglasses.

Hiring Range : $59,269.60 - $74,256.00, annually.

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