Pools & Aquatics Product Specialist

SRS Distribution Inc.; Saginaw (MI); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Weekly pay

401(k) match

Employee stock plan

Paid time off

Medical benefits

Dental benefits

Vision benefits

Life insurance

Job summary

Heritage Pool Supply Group, Inc. in Saginaw, MI is seeking a Product Specialist to provide expert knowledge across Heritage Pool product lines, support customers and internal teams, and drive product adoption.

The role collaborates with branch staff and sales teams to optimize inventory and improve customer satisfaction. Ideal candidates will demonstrate strong communication, basic product understanding of pool and landscape items, and the ability to learn and convey technical information

Qualifications

• High school diploma or equivalent; some college preferred.
• Strong communication and interpersonal skills.
• Basic understanding of pool, aquatics, landscape, or related products.
• Ability to learn and convey technical product information effectively.

Responsibilities

• Provide detailed product knowledge and support for all Heritage Pool product lines, including pools, aquatics, landscape, and accessory items.
• Serve as the primary resource for internal teams and customers on product specifications, installation requirements, and best practices.
• Support sales efforts by assisting customers with product selection, demonstrations, and technical guidance.
• Collaborate with branch staff and sales teams to ensure inventory levels and product availability align with customer demand.
• Assist in training branch employees and sales teams on new products, updates, and technical procedures.
• Participate in product launches, vendor demonstrations, and industry events as required.
• Track and report on product trends, customer feedback, and inventory performance to inform management decisions.
• Ensure adherence to safety protocols, product handling guidelines, and operational procedures.

Skills

Product knowledge

Customer service

Communication

Interpersonal skills

Technical aptitude

Education

Associate’s or Bachelor’s degree in Business, Marketing, Horticulture, or related field

High school diploma or equivalent

Tools

Inventory management systems

ERP software

Job description

Heritage Pool Supply Group, Inc. in Saginaw, MI is seeking a Product Specialist to provide expert knowledge across Heritage Pool product lines, support customers and internal teams, and drive product adoption.

The role collaborates with branch staff and sales teams to optimize inventory and improve customer satisfaction. Ideal candidates will demonstrate strong communication, basic product understanding of pool and landscape items, and the ability to learn and convey technical information