Pool & Spa Service Technician — Hands-On & Customer-Facing

Pool and Spa Depot; Madison (AL); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Life Insurance

Paid Time Off

Employee Discounts

Job summary

Pool & Spa Depot in Madison, AL seeks a hands-on Pool & Spa Service Technician. This is a full-time, customer-facing role where you’ll ensure pools and spas operate safely and efficiently while delivering an excellent customer experience.

You’ll work on-site, perform maintenance, repairs, inspections, and assist with pool openings and closings. Ideal candidates have 1–3 years of hands-on experience in HVAC, plumbing, electrical work, or general maintenance and a strong mechanical aptitude.

Qualifications

• 1–3 years hands-on experience in HVAC, plumbing, electrical, or general maintenance.
• Strong troubleshooting and problem-solving skills.
• Customer service mindset with clear communication.
• Valid driver's license with a clean driving record.
• Willingness to learn with strong mechanical aptitude.

Responsibilities

• Deliver exceptional customer service while performing pool and spa maintenance and repair.
• Conduct on-site inspections, assess water quality, and balance chemicals.
• Test installed equipment to ensure proper operation.
• Install new pool equipment and assist with openings/closings.
• Maintain a clean, organized service vehicle and inventory; follow safety protocols.
• Represent the company professionally at customer homes.

Skills

Mechanical aptitude

Troubleshooting

Customer service

Communication skills

Safety awareness

Driver's license

Hands-on installation

Education

High school diploma or equivalent

CPO Certification

Tools

Water testing equipment

Pool equipment diagnostics

Chemical balancing tools

Ladders and lifting equipment

Job description

Pool & Spa Depot in Madison, AL seeks a hands-on Pool & Spa Service Technician. This is a full-time, customer-facing role where you’ll ensure pools and spas operate safely and efficiently while delivering an excellent customer experience.

You’ll work on-site, perform maintenance, repairs, inspections, and assist with pool openings and closings. Ideal candidates have 1–3 years of hands-on experience in HVAC, plumbing, electrical work, or general maintenance and a strong mechanical aptitude.