Pool & Spa Sales Lead — Train, Sell, Grow

Leslie's Inc.; Pittsburgh, Northern (Allegheny County, KY); Hybrid; USD 22,000 - 23,000; Full time

Benefits offered by this job

401K with company match

Employee discounts

Job summary

Leslie's in the Pittsburgh area is hiring a Pool & Spa Specialist to lead the pool, hot tub and swim spa division at your location, selling products by highlighting features and benefits, managing sales and merchandising.

You will capture leads, follow up, close sales, and participate in home shows and off-site events while maintaining high professionalism and customer service. Compensation is $16.00–$17.00 per hour, with benefits and opportunities for training and career growth.

Qualifications

• 3+ years of sales experience, preferably with high-ticket products
• Proven ability to build rapport, qualify customer needs, and close sales
• Strong understanding of the sales process and customer engagement
• Effective time management and lead follow-up skills
• Results-driven with a track record of meeting or exceeding goals
• Strong negotiation, communication, and customer service skills

Responsibilities

• Drive pool, spa, and swim spa sales performance to meet or exceed revenue and margin targets
• Increase customer traffic and convert leads into sales while building lasting relationships
• Follow up on all leads promptly using phone, text, email, and social channels
• Track performance, monitor KPIs, and adjust strategy to improve results
• Maintain a high level of professionalism, accountability, and adherence to company policies
• Oversee daily sales operations to ensure team alignment, productivity, and effective execution
• Train, coach, and develop team members to improve sales performance and product knowledge
• Ensure team proficiency in selling pools, hot tubs, swim spas, grills, and saunas
• Deliver exceptional customer service, including support with purchases, returns, delivery, and installation
• Resolve customer concerns with a solution-focused, win-win approach
• Coordinate with delivery, service, and installation teams to ensure timely customer satisfaction
• Maintain accurate knowledge of products, inventory, and promotions to support sales efforts
• Ensure merchandising, signage, and marketing materials are up to date and effective
• Support store growth through events, social media, and local promotions

Skills

Sales experience

Relationship building

Lead follow-up

Negotiation

Customer service

Team orientation

Job description

Leslie's in the Pittsburgh area is hiring a Pool & Spa Specialist to lead the pool, hot tub and swim spa division at your location, selling products by highlighting features and benefits, managing sales and merchandising.

You will capture leads, follow up, close sales, and participate in home shows and off-site events while maintaining high professionalism and customer service. Compensation is $16.00–$17.00 per hour, with benefits and opportunities for training and career growth.