Pool Receptionist - Bellagio

MGM Resorts International; Las Vegas (NV); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Wellness programs

Discounts on hotel/food/retail

Free meals

Free parking

Health & income protection

Professional development & volunteer

Job summary

Bellagio, part of MGM Resorts International, seeks a Pool Receptionist to warmly welcome guests and handle clerical duties behind the scenes, reflecting the resort's refined atmosphere.

The role involves greeting guests, answering calls, handling emails, and coordinating meetings to ensure a seamless, elevated pool experience for guests and staff alike.

Qualifications

• 1+ Years of prior relevant experience as a receptionist for a Pool or similar resort environment preferred

Responsibilities

• Greet guests in a friendly and professional manner
• Answer multi-line phone systems and direct calls to the appropriate staff/department
• Respond to all general e-mail correspondence from guests and staff
• Schedule conference calls and meetings for office staff
• Maintain all office equipment as needed and coordinates repairs
• Work closely with the functional department groups as necessary
• Ensure that the Receptionist area is clean and looks neat for all incoming guests
• Inform management of all guest issues, needed supplies or equipment related issues

Job description

Las Vegas, Nevada

The SHOW Comes Alive At MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

The Job

As a Pool Receptionist at Bellagio, you will serve as the welcoming first point of contact for guests enjoying the resort’s refined pool experience. In this role, you will perform a variety of clerical and administrative duties while delivering professional, attentive service in alignment with department guest service standards and MGM Resorts International policies and procedures. With your polished demeanor, strong organizational skills, and commitment to excellence, you will help ensure smooth daily operations and create a seamless, elevated arrival experience that reflects Bellagio’s sophisticated atmosphere.

THE STARTING RATE: $14.00 USD Hourly

The Day-to-day

• Greet guests in a friendly and professional manner
• Answer multi-line phone systems and direct calls to the appropriate staff/department
• Respond to all general e-mail correspondence from guests and staff
• Schedule conference calls and meetings for office staff
• Maintain all office equipment as needed and coordinates repairs
• Work closely with the functional department groups as necessary
• Ensure that the Receptionist area is clean and looks neat for all incoming guests
• Inform management of all guest issues, needed supplies or equipment related issues

The Ideal Candidate

• Work varied shifts, to include weekends and holiday required
• Must be 18 years of age or older
• 1+ Years of prior relevant experience as a receptionist for a Pool or similar resort environment preferred

The Perks & Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more!
• Free meals in our employee dining room
• Free parking on and off shift
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community