Pool Operations Supervisor

Goldfish Swim School; Bedford (NH); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k)

Paid time off

Employee discounts

Job summary

Goldfish Swim School in Bedford, NH is seeking a Pool Operations Supervisor to lead the pool team onsite, maintain safe, welcoming experiences for families, and coach staff for quality lessons. The role covers training, evaluations, and regular reporting to leadership.

The position focuses on shift leadership, staff development, and communicating progress with parents and managers to ensure smooth operation and high customer satisfaction.

Qualifications

• High school diploma/GED required; college degree preferred
• Strong communication and organization; comfort working with children
• Must pass background examinations
• 2+ years as a swim instructor preferred; youth coaching/teaching/camp experience preferred
• Lifeguard/CPR/AED/First Aid/Ellis preferred (training available); CPO certification optional (paid training if needed)

Responsibilities

• Lead, discipline, and give constructive feedback to pool staff
• Conduct periodic evaluations
• Run monthly meetings/workshops
• Deliver aquatic-based new-hire training
• Support W.A.T.E.R. Safety presentations
• Oversee Swim Instructor Trainers (including training logs) and Swim Team Coaches
• Communicate daily shift notes to the GM/AGM
• Produce weekly status reports (notes, checklists, and student progress summaries)

Skills

Strong communication

Organization

Comfort working with children

Education

High school diploma/GED

College degree preferred

Job description

What You’ll Lead

As Pool Operations Supervisor, you’ll keep our Bedford, NH pool team running smoothly while protecting a safe, welcoming experience for every family. This full-time, onsite role exists to coach staff performance, support consistent lesson quality, and ensure customer satisfaction.

Key responsibilities include leading, disciplining, and giving constructive feedback to pool staff; conducting periodic evaluations; running monthly meetings/workshops; delivering aquatic-based new-hire training; supporting W.A.T.E.R. Safety presentations; overseeing Swim Instructor Trainers (including training logs) and Swim Team Coaches; communicating daily shift notes to the GM/AGM; and producing weekly status reports (including notes, checklists, and student progress summaries).

Required qualifications/skills:

• High school diploma/GED required; college degree preferred
• Strong communication and organization; comfort working with children
• Must pass background examinations
• 2+ years as a swim instructor preferred; youth coaching/teaching/camp experience preferred
• Lifeguard/CPR/AED/First Aid/Ellis preferred (training available); CPO certification optional (paid training if needed)

Pay: $22–$25/hour.

Benefits That Matter

Medical, Dental, and Vision coverage; 401(k); Competitive Salary; Paid Time Off; and Employee Discounts.

A Typical Shift

You’ll start by scanning the day’s schedule, checking in with leaders on the deck, and setting clear priorities for a smooth flow of lessons and transitions. Between classes, you’ll touch base with parents/guardians on progress and questions, then pivot to quick huddles that keep everyone aligned. Later, you’ll review notes and logs, prep for a workshop or training block, and wrap up by sending a concise shift update and organizing the week’s reporting items so leadership has a clear snapshot of how things are going.