Deck Supervisor

Goldfish Swim School; Canton Charter Township (MI); On-site; USD 2,066,400 - 3,030,720; Full time

Job summary

Goldfish Swim School is seeking a confident Deck Supervisor to lead shifts, coordinate deck operations, and coach our swim instructors, lifeguards, and deck assistants. You will ensure safe, efficient, and high‑quality lessons, while representing the Goldfish brand to families at every visit.

Ideal candidates bring strong leadership, a coaching mindset, and the ability to communicate clearly under pressure.

Qualifications

• Leadership required to coach Swim Instructors and lifeguards.
• Strong communication to interact with families after lessons.
• Ability to give timely, specific feedback to improve performance.

Responsibilities

• Own the shift from start to finish; prepare the deck and run on-time, on-brand lessons.
• Coach instructors and lifeguards through direct observation and feedback.
• Interact with parents to discuss progress and act as a Goldfish Swim School ambassador.
• Complete daily supervisor logs and monitor attendance.
• Evaluate instructors and provide actionable feedback.
• Ensure pool environment meets standards and coordinate coverage as needed.
• Step in as substitute instructor or lifeguard when required.
• Identify areas for improvement and implement training-driven actions.

Skills

Leadership

Coaching

Communication

Education

Lifeguard/CPR/First Aid/AED certifications

Job description

Job Title: Deck Supervisor

Reports to: Assistant Manager - Aquatics

Summary: We’re looking for a confident, organized, and coaching-minded leader to join our team as a Deck Supervisor. This is a shift leadership role at its core – you’ll oversee the flow of lessons, lead and develop your deck team, and make sure every student and family has a golden experience every single visit. If you’re someone who thrives in a fast-moving environment, takes ownership seriously, communicates with clarity, and gets energy from helping others grow, this role is built for you.

Duties and Responsibilities

• Own the shift from start to finish – prepare the deck, lead pre-shift and post-shift meetings, and keep lessons running on time and on brand.
• Coach Swim Instructors, Deck Assistants, and Lifeguards through direct observation and honest, specific feedback that drives real improvement.
• Interact with parents and guardians at the end of every lesson to discuss student progress and act as a GSS ambassador who ensures member satisfaction.
• Complete daily Deck Supervisor logs and monitor student attendance on assigned shifts.
• Conduct periodic evaluations of Swim Instructors and provide actionable feedback.
• Coordinate facility cleanliness tasks and ensure the pool environment meets our standards throughout the shift.
• Help arrange coverage for absent team members to keep shifts running smoothly.
• Step in as a substitute Swim Instructor or Lifeguard when needed.
• Identify areas for improvement and help implement corrective action through training.

What We’re Looking For

• Current Lifeguard, CPR, First Aid, and AED certifications required and must remain active.
• Background in youth sports coaching, camp leadership, or teaching is a plus.
• A natural coach who gives feedback early, often, and with intention.
• Calm under pressure and able to make decisions quickly when it matters.
• Must be available for evening and weekend shifts.
• While performing this job, the employee is regularly exposed to heat, humidity, and chlorine. Noise level is usually moderate.

What Success Looks Like

• Every shift runs smoothly because preparation happened before the first student arrived.
• Your deck team feels supported, coached, and clear on expectations before every lesson.
• Families trust us because the experience is consistent and communication is proactive.
• Students are progressing because instructors are delivering quality lessons under your guidance.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.