Pool Guest Service Attendant

Omni La Costa Resort & Spa; Carlsbad (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player invites you to join their dynamic team as a Pool Guest Services Attendant. In this seasonal role, you will create memorable experiences for guests while ensuring the safety and cleanliness of pool facilities. Your energetic and friendly demeanor will shine as you interact with families and individuals, fulfilling their needs with anticipatory service. This position offers a unique opportunity to work outdoors in a vibrant environment, making every day enjoyable. If you are passionate about providing exceptional service and thrive in a team-oriented atmosphere, this is the perfect opportunity for you.

Qualifications

• High energy with a service mindset and a Can-Do attitude.
• Excellent communication skills.

Responsibilities

• Ensure resort guests have an exemplary experience through warm welcomes and anticipatory service.
• Monitor the pool deck for safety, cleanliness, and guest needs.
• Assist guests and members with any request or know where to direct them.

Skills

Service Mindset

Communication Skills

Job description

Location

La Costa Resort and Spa

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is honored as the #1 Wellness Spa by Spa magazine. Omni La Costa's acclaimed restaurants present an updated take on locally inspired cuisine and culinary delights. Steps from your door, world-class accommodations, championship golf and tennis, eight pools and more anxiously wait to welcome your arrival.

Omni La Costa associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, Omni La Costa may be your perfect match.

Job Description

Pool Guest Services Attendant facilitate fun and enjoyment for our Resort Guests and Members. They work primarily outdoors in the sunshine alongside adults, families and children. Attendants are responsible for the safety and cleanliness of pool facilities, stocking needed supplies and fulfilling guest needs through anticipatory service.

*This is a seasonal position with a end date of September 15, 2024.

Responsibilities

• Ensure resort guests have an exemplary experience through warm welcomes, anticipatory service and fond farewells.
• Monitor the pool deck for safety, cleanliness and guest needs.
• Empty towel bins and ensure pools areas are free of debris and trash.
• Re-stock towels and other supplies related to the operation; ensure appropriate rotation and prevent shortages.
• Assist in enforcing guest-related pool policies and standards.
• Occasionally monitor lines at the slides.
• Assist fellow associates as needed.
• Ensure umbrellas are clean, polished and presentable condition.
• Ensure restrooms are clean, sanitary and in presentable condition.
• Ensure that all trash receptacles throughout the designated pool areas are promptly emptied and maintained.
• Report facility issues promptly to immediate supervisor or manager
• Follow safety procedures to include reporting of unsafe conditions or work practices to immediate supervisor or manager.
• Assist guests and members with any request or know where to direct them.
• Work safely and follow all Omni Safety and Loss Prevention standards.
• Perform other duties as assigned by leadership.

Qualifications

• High energy with a service mindset and a Can-Do attitude
• Excellent communication skills
• Must have a flexible schedule and be available to work weekends and holidays

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; and reach with hands and arms. The employee frequently is required to walk. The employee is occasionally required to stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Pay Rate: $18.75/hr

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Posterand the following link is theOFCCP's Pay Transparency Nondiscrimination policy statement

If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to

[e-mail].

Source: Hospitality Online