Pool Cabana Concierge | Luxury Resort Guest Service

Genting New York LLC; Las Vegas (NV); Hybrid; USD 22,000 - 39,000; Full time

Job summary

Resorts World Las Vegas seeks a Pool Cabana Attendant to warmly welcome guests at the pool, assist with cabana and seating reservations, and deliver service that exceeds expectations. The role requires maintaining a pristine pool deck, handling reservations, and communicating with guests to ensure a memorable experience in a luxury resort setting.

The position emphasizes professional etiquette, English communication, and flexibility to work varied shifts, including nights, weekends, and

Qualifications

• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to work varied shifts including nights, weekends and holidays.
• Forbes or AAA knowledge.
• Experience in a large luxury resort setting.

Responsibilities

• Welcome guests to RWLV Pool and assist with cabana, daybed and seating reservations.
• Complete daily setup of rentals and escort guests to their services.
• Respond to guest requests and anticipate needs to enhance satisfaction.
• Process charges and payment settlements.
• Maintain cleanliness of pool deck and hotel areas.
• Communicate safety and repair needs to management.

Skills

Ability to communicate in English

Excellent customer service

Polished appearance

Flexibility to work nights, weekends,/

Forbes or AAA knowledge

Experience in large luxury resort

Education

High School diploma or equivalent

At least 18 years of age

6 months customer service experience

Job description

Resorts World Las Vegas seeks a Pool Cabana Attendant to warmly welcome guests at the pool, assist with cabana and seating reservations, and deliver service that exceeds expectations. The role requires maintaining a pristine pool deck, handling reservations, and communicating with guests to ensure a memorable experience in a luxury resort setting.

The position emphasizes professional etiquette, English communication, and flexibility to work varied shifts, including nights, weekends, and