Pool & Beach Experience Specialist

The Amelia Island Club; Florida; On-site; USD 17,000 - 22,000; Full time

Job summary

The Amelia Island Club seeks a friendly Pool Deck Attendant to support daily operations and engage members of all ages during events. You will help maintain a clean pool and beach area, manage towel distribution, and ensure safety and courtesy for guests.

Responsibilities include assisting with kids’ activities, enforcing pool rules, stocking towels, and collaborating with service staff to deliver high level customer service on busy days at the resort's pool facility.

Qualifications

• At least 16 years of age.
• Experience related to the duties and responsibilities is preferred.
• Demonstrate strong oral and written communication skills to a wide variety of constituents, including both children and adults.
• Ability to maintain quality and safety standards.
• Excellent interpersonal/relationship-building and customer service skills.

Responsibilities

• Monitor pool and check in in hot and often difficult weather conditions.
• Maintain member names and keep in good relations.
• Work within a team to run the pool with the highest level of customer service.
• Know and actively enforce pool rules for the safety of members and guests.
• Ensure all members and their guests are abiding by the guidelines and policies of the Club.
• Actively engage membership of all ages.
• Assist with activities for kids.
• Distribute towels upon member entry.
• Maintain towel inventory in towel shed.
• Set up and breakdown pool deck and beach operations daily.
• Operation of the pool, cleanliness of the deck, stocking of towels and cleanliness of bathroom (hourly checks).
• Maintain locker room par levels.
• Assist with Driftwood service, as necessary.
• Helping service staff clean up.
• Cleaning and maintaining beach and dunes.
• Wear proper and clean uniforms at all times.
• Other duties as assigned.

Skills

Customer service

Communication

Teamwork

Interpersonal skills

Job description

The Amelia Island Club seeks a friendly Pool Deck Attendant to support daily operations and engage members of all ages during events. You will help maintain a clean pool and beach area, manage towel distribution, and ensure safety and courtesy for guests.

Responsibilities include assisting with kids’ activities, enforcing pool rules, stocking towels, and collaborating with service staff to deliver high level customer service on busy days at the resort's pool facility.