Pool Bartender

Keswick Hall; Charlottesville (VA); On-site; USD 30,000 - 45,000; Full time

Job summary

A luxury boutique hotel in Charlottesville is seeking a Bartender to prepare and serve a variety of wines, spirits, and cocktails. The ideal candidate has at least 2 years of bartending experience in a luxury environment, strong cocktail knowledge, and excellent communication skills. Responsibilities include offering distinguished service, ensuring guest satisfaction, and maintaining a perfectly stocked bar. This position requires flexibility for various shifts and adherence to high service standards.

Qualifications

• Minimum of a high school diploma (or equivalent) and 2 years of bartending experience in a luxury restaurant/hotel environment.
• Excellent knowledge of modern and classic cocktails.
• Ability to use the computer system for product billing.

Responsibilities

• Prepare and serve a selection of wine, spirits, and cocktails.
• Offer customers at the bar distinguished service.
• Ensure client satisfaction and respond to problems proactively.

Skills

Excellent communication skills

Strong attention to detail

Ability to multitask

Excellent interpersonal skills

Education

High school diploma or equivalent

2 years of bartending experience

TIPS Certification

Job description

History and spectacular landscapes come together, at the foot of the Blue Ridge Mountains. Celebrated landmarks, including Thomas Jefferson's Monticello and the University of Virginia, are clustered here among swathes of the East Coast's most beautiful scenery. The region is also home to over 25 wineries, breweries and cideries.

This is the setting for Keswick Hall, an impressive 80-room luxury boutique hotel nestled on 600 acres which recently re-opened in 2021 after renovations. Home to the prestigious Keswick Golf Club, Marigold Restaurant, by Jean-Georges, a new luxury spa and sports and aquatics center.

The Bartender position is responsible for preparing and serving a selection of wine, spirits, and cocktails that appeals directly to the guests’ taste.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Offer customers at the bar a distinguished and pleasant service.
• Offer menu items.
• Monitor guests at the bar and complete guest requests to ascertain satisfaction and ensure exceptional service.
• Work harmoniously and professionally with co-workers to maintain inventory, make beverages, offer food and beverage pairings.
• Anticipate guest needs and respond in a proactive manner.
• Serve a variety of beverages and have excellent knowledge of the beverage menu.
• Perform all opening and closing tasks at the bar.
• Set-up tables as per required standards.
• Present beverage and food menus and offer clients suggestions.
• Remove and stock all tableware, silverware, glassware, beverages and food.
• Bring plates to clients, clean up and reset tables.
• Tidy up and clean bar area during service hours.
• Ensure all details of service are delivered to perfection and that each client is given the best quality service.
• Ensure bar is always properly stocked.
• Welcome guests with a warm, courteous demeanor by making eye contact with a smile and proper presentation.
• Immediately report all incidents or atypical situations to the supervisor.
• Ensure client satisfaction and take ownership of any problem that may arise, advise supervisors afterwards.
• Perform other duties as assigned.

QUALIFICATIONS

KNOWLEDGE

Develop complete knowledge of all products offered by the bars such as wines, cocktails, beers, Armagnacs, cognacs, spirits and all other beverages.

An affinity for guest service.

Excellent bartending and cocktail knowledge.

Excellent knowledge of modern and classic cocktails.

Have detailed knowledge of all menu items whether it be food or beverages.

SKILLS AND ABILITIES

A flexible schedule with the ability to work all shifts: days, nights, weekends and holidays.

Ability to use the computer system for product billing, printing invoices and to close payments in the correct payment system.

Ability to organize and prioritize.

Ability to serve at all points of sale in the Food and Beverage division.

Excellent communication skills are required.

Strong attention to detail and the ability to multitask.

Excellent interpersonal skills.

SUPERVISION

Position functions with supervision.

EDUCATION/ EXPERIENCE

Minimum of a high school diploma (or equivalent) and 2 years of bartending experience in a luxury restaurant/hotel environment. However, a combination of experience and/or education will be taken into consideration.

LICENSES/CERTIFICATIONS

TIPS Certification

PHYSICAL DEMANDS

Must be able to go up and down staircase as well as stoop and bend.

Must be able to lift up to 25 pounds.

Move about facility and stand for long periods of time.

UNIFORM REQUIREMENT

Non-Slip Shoes.

Uniform will be provided.

Employees are responsible for maintaining a clean/crisp looking uniform.

At this time, Keswick will not sponsor a new applicant for employment authorization for this position.