Banquet Server

Keswick-Hall-and-Club-; Charlottesville (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, dental, vision, life and long‑

Job summary

Keswick Hall in Charlottesville, VA seeks a Banquet Server to join the Food & Beverage team and deliver exceptional service at high-end events.

Responsibilities include preparing breaks and stations, coordinating with kitchen, clearing courses, and maintaining a pristine dining environment while accommodating guest needs. Must be able to lift up to 25 pounds and work varied shifts.

Qualifications

• High school diploma or equivalent required or 0–2 years F&B serving experience.
• CPR, First Aid AED certification preferred.
• Knowledge of wine, cocktails and menu items
• Strong communication and customer service skills
• Ability to multi-task and observe dining room
• Must be able to lift up to 25 pounds and navigate stairs

Responsibilities

• Prepare coffee breaks, carts and stations with supplies.
• Organize tables, action stations, buffets, and carts for service.
• Communicate additional meal requirements to the kitchen.
• Ensure courses are cleared and crumbed in a timely fashion.
• Present tableware attractively and accessibly for guests.
• Address intoxicated or disruptive guests.
• Monitor cleanliness and sanitization of service areas.
• Perform other duties as assigned.

Skills

Communication

Customer Service

Interpersonal Skills

Teamwork

Multitasking

Presentation Skills

Physical Ability

Prioritization

Education

High school diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Overview

History and spectacular landscapes come together, at the foot of the Blue Ridge Mountains. Celebrated landmarks, including Thomas Jefferson's Monticello and the University of Virginia, are clustered here among swathes of the East Coast's most beautiful scenery. The region is also home to over 25 wineries, breweries and cideries.

This is the setting for Keswick Hall, an impressive 80-room luxury boutique hotel nestled on 600 acres which recently re-opened in 2021 after renovations. Home to the prestigious Keswick Golf Club, Marigold Restaurant, by Jean-Georges, a new luxury spa and sports and aquatics center.

The Banquet Server is an essential member of the Food & Beverage team dedicated to delivering the best in service.

Responsibilities

Duties include but are not limited to:

• Prepare coffee breaks, carts and stations with appropriate supplies.
• Organize tables, action stations, buffets, and carts for service.
• Communicate any additional meal requirements or special requests to the kitchen.
• Ensure courses are properly cleared and crumbed in a timely fashion.
• Manage the presentation of tableware so that it is accessible for the guests.
• Recognize and address potential intoxicated disruptive or undesirable guests.
• Monitor cleanliness and proper sanitization of tables, stations and service areas.
• Perform other duties as assigned.

Qualifications

• Minimum of a high school diploma (or equivalent) and 0-2 years food & beverage serving experience and/or high volume banquet serving experience. However, a combination of experience and/or education will be taken into consideration.
• Certified in CPR, First Aid AED
• Strong wine, cocktail and menu knowledge.
• Strong knowledge of food & beverage.
• Strong ability to multi-task and observe entire dining room.
• Excellent communication and customer service skills.
• Strong interpersonal and teamwork skills.
• The ability to be descriptive and engaging in the presentation.
• Must possess the ability to organize and prioritize.
• Ability to work a variety of shifts as will involve days, evenings, weekends and holidays.
• Must be able to go up and down staircase as well as stoop and bend.Must be able to lift up to 25 pounds.

At this time, Keswick will not sponsor a new applicant for employment authorization for this position.

Keswick offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others.

• health, dental, vision, life and disability
• a competitive PTO offering
• 401(k)