Marigold by Jean-Georges Server Assistant

Keswick Hall; Charlottesville (VA); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

PTO

401(k)

Job summary

Keswick Hall in Charlottesville, VA is seeking a hospitality professional to join our restaurant team as a server or guest service associate. The role emphasizes anticipating guest needs, delivering unobtrusive service, and maintaining spotless tables and setup across shifts.

Qualifications include a high school diploma (or equivalent) and 0–2 years in food service, with strong organizational skills, attention to detail, excellent English communication, and a teamwork mindset.

Qualifications

• High school diploma or equivalent.
• 0–2 years of food service experience.
• Combination of experience and education will be considered.

Responsibilities

• Anticipate and service guests' needs before requests.
• Stock linen, china, silver, glassware, and food and beverage items.
• Set tables to standard and complete opening/closing side work.
• Provide unobtrusive and professional service.
• Provide water, bread and butter service to guests.
• Offer coffee or tea per hotel standards.
• Clear and reset tables for the next party.
• Assist servers when needed.
• Address potentially intoxicated or disruptive guests.
• Perform other duties as assigned.

Skills

Organizational skills

Attention to detail

English proficiency

Customer service

Teamwork

Shift flexibility

Education

High school diploma or equivalent

Job description

History and spectacular landscapes come together, at the foot of the Blue Ridge Mountains. Celebrated landmarks, including Thomas Jefferson's Monticello and the University of Virginia, are clustered here among swathes of the East Coast's most beautiful scenery. The region is also home to over 25 wineries, breweries and cideries.

This is the setting for Keswick Hall, an impressive 80-room luxury boutique hotel nestled on 600 acres which recently re-opened in 2021 after renovations. Home to the prestigious Keswick Golf Club, Marigold Restaurant, by Jean-Georges, a new luxury spa and sports and aquatics center.

Keswick offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others.

In addition, we offer a robust benefits package including health, dental, vision, life and disability; a competitive PTO offering, as well as 401(k).

Responsibilities

1. Anticipate and service the guest's needs before requests are necessary.

2. Retrieve and stock all linen, china, silver, glassware and food and beverage items.

3. Complete opening and closing side work as assigned and have all tables set according to standard.

4. Provide unobtrusive and professional service.

5. Provide water, bread and butter service throughout the meal to guests.

6. Offer coffee or tea and serve any requested according to hotel standards.

7. Crumb tables.

8. Carry trays properly and safely as well as break them down.

9. Clear tables and reset them for specific number of persons.

10. Provide quick and attentive assistance to any mishap in the restaurant.

11. Breakdown any buffets, displays or stations between service or when needed.

12. Assist servers when needed.

13. Recognize and address potential intoxicated disruptive or undesirable guests.

14. Perform other duties as assigned.

Qualifications

The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required.

Skills and Abilities

Organizational skills.

Great attention to detail.

Average reading, writing and oral proficiency in the English language.

Strong commitment to service.

Strong interpersonal and teamwork skills.

Ability to work a variety of shifts as will involve days, evenings, weekends and holidays.

Supervision

Position functions with supervision.

Education and Experience

Minimum of a high school diploma (or equivalent) and 0-2 year of food service experience. However, a combination of experience and/or education will be taken into consideration.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.

Must be able to go up and down staircase as well as stoop and bend.

Must be able to lift up to 25 pounds.

Uniform Requirement

Non-Slip Shoes.

Uniform will be provided.

Employees are responsible for maintaining a clean/crisp looking uniform.

At this time, Keswick will not sponsor a new applicant for employment authorization for this position.