Polished Front Desk Concierge – Luxury Living

Stratton Amenities; Raleigh (NC); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Growth opportunities

Equal Opportunity Employer

Job summary

Stratton Amenities in Raleigh, NC is hiring a Front Desk Associate to manage the front desk operations of a luxury residential community with a polished, hospitality-driven experience. The role requires strong communication, attention to detail, and maintaining professionalism in a fast-paced setting.

The position offers day, evening, and overnight shifts with both full-time and part-time opportunities, and compensation is competitive based on experience and schedule.

Qualifications

• Prior front desk, concierge, hospitality, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Reliable, punctual, and detail-oriented.

Responsibilities

• Greet residents and guests promptly with a professional and welcoming demeanor.
• Manage building access, visitor logs, and resident notifications.
• Answer and direct incoming calls in a clear and courteous manner.
• Accept and log packages, deliveries, and service requests accurately.
• Maintain a clean, organized, and controlled front desk area.
• Monitor lobby activity and report any concerns or incidents.
• Follow property-specific procedures and Stratton service standards at all times.
• Coordinate with property management and on-site staff as needed.

Skills

Strong communication

Interpersonal skills

Professional appearance

Reliable, punctual

Detail-oriented

Comfortable with computers/phones/bas

Tools

Basic systems

Job description

Stratton Amenities in Raleigh, NC is hiring a Front Desk Associate to manage the front desk operations of a luxury residential community with a polished, hospitality-driven experience. The role requires strong communication, attention to detail, and maintaining professionalism in a fast-paced setting.

The position offers day, evening, and overnight shifts with both full-time and part-time opportunities, and compensation is competitive based on experience and schedule.