Weekend Luxury Front Desk Concierge

Stratton Amenities

Raleigh (NC)

On-site

USD 18,000 - 26,000

Part time

14 days+

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Benefits offered by this job

Equal Opportunity Employer

Job summary

Stratton Amenities is seeking a Part-Time / Weekend Front Desk Concierge in Raleigh, NC to provide luxury hotel-style front desk services for upscale apartments and condominium buildings. The role requires weekend availability, a polished appearance, and strong communication skills to ensure residents and guests have an exceptional experience.

Applicants should have at least two years of hospitality experience and be organized, proactive, and able to handle multiple requests with a calm,

Qualifications

Two years of hospitality or upscale customer service experience.
Excellent verbal and written communication skills.
Ability to listen and react quickly to residents’ and guests’ requests in a genuine manner.
Maintain a neat and professionally well-groomed appearance.
Weekend and Holiday availability.

Responsibilities

Greet and direct residents and visitors with a pleasant attitude.
Exceed residents' and guests' expectations by providing anticipatory service and ensuring smooth accommodations.
Accurately log guest packages, ensure timely delivery and perform package inventory audits.
Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security.
Walk the premises to ensure the highest standards are being met.
Perform all other duties as assigned.