Front Desk Concierge

Stratton Amenities; Raleigh (NC); Sur place; USD 21 000 - 22 000; Plein temps

Avantages offerts par ce poste

Growth opportunities

Equal Opportunity Employer

Résumé du poste

Stratton Amenities in Raleigh, NC is hiring a Front Desk Associate to manage the front desk operations of a luxury residential community with a polished, hospitality-driven experience. The role requires strong communication, attention to detail, and maintaining professionalism in a fast-paced setting.

The position offers day, evening, and overnight shifts with both full-time and part-time opportunities, and compensation is competitive based on experience and schedule.

Qualifications

• Prior front desk, concierge, hospitality, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Reliable, punctual, and detail-oriented.

Responsabilités

• Greet residents and guests promptly with a professional and welcoming demeanor.
• Manage building access, visitor logs, and resident notifications.
• Answer and direct incoming calls in a clear and courteous manner.
• Accept and log packages, deliveries, and service requests accurately.
• Maintain a clean, organized, and controlled front desk area.
• Monitor lobby activity and report any concerns or incidents.
• Follow property-specific procedures and Stratton service standards at all times.
• Coordinate with property management and on-site staff as needed.

Connaissances

Strong communication

Interpersonal skills

Professional appearance

Reliable, punctual

Detail-oriented

Comfortable with computers/phones/bas

Outils

Basic systems

Description du poste

Front Desk Concierge# Front Desk ConciergeFull-time Raleigh, NC $15-$16/hr Posted September 10, 2026Front Desk Associate Raleigh, North Carolina Full-Time and Part-Time Opportunities Available Company Overview Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities....Apply for This PositionFront Desk Associate Raleigh, North Carolina Full-Time and Part-Time Opportunities Available Company Overview Stratton Amenities provides front desk concierge and hospitality staffing for luxury residential communities. Our teams are trained to deliver consistent, professional service and maintain a strong lobby presence at all times. Position Summary The Front Desk Associate is responsible for managing the front desk operations of a residential community while delivering a polished, hospitality-driven experience. This role requires strong communication, attention to detail, and the ability to maintain professionalism in a fast-paced environment. Key Responsibilities Greet residents and guests promptly with a professional and welcoming demeanor Manage building access, visitor logs, and resident notifications Answer and direct incoming calls in a clear and courteous manner Accept and log packages, deliveries, and service requests accurately Maintain a clean, organized, and controlled front desk area Monitor lobby activity and report any concerns or incidents appropriately Follow property-specific procedures and Stratton service standards at all times Coordinate with property management and on-site staff as needed Qualifications Prior front desk, concierge, hospitality, or customer service experience preferred Strong communication and interpersonal skills Professional appearance and demeanor Reliable, punctual, and detail-oriented Comfortable using computers, phones, and basic systems Ability to remain composed and attentive throughout the shift Schedule Flexible scheduling based on property needs Day, evening, and overnight shifts available Full-time and part-time positions offered Compensation Competitive hourly pay based on experience and schedule Opportunities for growth into lead or full-time site roles Work Environment Indoor, customer-facing role within a residential community Requires standing, walking, and maintaining an active lobby presence Equal Opportunity Employer Stratton Amenities is an equal opportunity employer.### Job DetailsEmployment Type: Full-timeLocation: Raleigh, NCCompensation: $15-$16/hrDate Posted: September 10, 2026## Apply for Front Desk ConciergeInterested in this role? Submit your application below and our team will review it promptly.By providing your mobile number and selecting the consent checkbox below, you agree to receive SMS messages from Stratton Amenities regarding your job application, including phone interview scheduling and application updates. Message frequency varies, typically 3 to 7 messages during the hiring process. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance. View our Privacy Policy at https://strattonamenities.com/privacy-policy/.