Polish Customer Care Advisor

speakit; United States; On-site; USD 182,578 - 218,692; Full time

Benefits offered by this job

Performance Bonus

Fully work-from-home setup

Flexible schedules

Training Provided

Job summary

A global premium technology company is seeking a Polish Customer Support Representative to join their customer experience team. This remote position requires fluency in Polish and a good command of English. Responsibilities include providing exceptional customer service, assisting with inquiries, and logging interactions efficiently. The role offers a competitive salary of €1,100 gross/month, performance bonuses, and flexible schedules to support work-life balance. Training will be provided to ensure success in the role.

Qualifications

• Fluency in Polish and good command of English (spoken and written).
• Strong communication and problem-solving skills.
• Reliable internet connection and a quiet home workspace.

Responsibilities

• Provide exceptional customer service to Polish-speaking clients via phone, email, and chat.
• Assist with product information, troubleshooting, and order-related inquiries.
• Log interactions and ensure timely follow-ups.
• Maintain professionalism and product knowledge.
• Collaborate with teams to resolve customer issues.

Skills

Fluency in Polish

Good command of English

Strong communication skills

Problem-solving skills

Comfortable working with technology

Job description

On behalf of our client, a globally recognized innovator in premium home technology solution, we are looking for a Polish Customer Support Representative. Our client designs and delivers high-performance products that improve everyday living in millions of households worldwide.

As part of their growing customer experience team, you will play a vital role in ensuring top-tier support for Polish-speaking customers.

Key Responsibilities

• Provide exceptional customer service to Polish-speaking clients via phone, email, and chat.
• Assist with product information, troubleshooting, and order-related inquiries.
• Accurately log interactions and ensure follow-up is timely and effective.
• Maintain a high level of professionalism and product knowledge at all times.
• Collaborate with international teams to resolve customer issues efficiently.

Qualifications

• Fluency in Polish and good command of English (spoken and written).
• Previous customer service experience is a plus, but not required.
• Strong communication and problem-solving skills.
• Comfortable working with technology and remote tools.
• Reliable internet connection and a quiet home workspace.

Compensation & Benefits

• Salary: €1,100 gross/month + 2 extra salaries per year = 14 payments annually*
• Performance Bonus: Based on KPIs and customer satisfaction.
• Remote Work: Fully work-from-home setup.
• Training Provided: Full onboarding and product training to ensure your success.
• Work-Life Balance: Flexible schedules available.

Take the next step in your career by joining a company where innovation meets service excellence—all from the comfort of your home.

Apply today and make a difference in the customer journey!

*This means you’ll earn a total of €15400 gross per year, with two additional paychecks paid in three installments: (Half before Easter, Half before summer, & One full salary before the end of the year).

It’s a valuable benefit that boosts your income and provides greater financial flexibility throughout the year, especially during key times like holidays and vacations.