Polish Customer Care Advisor

Employers from Greece; United States; Remote; USD 14,000 - 19,000; Full time

Benefits offered by this job

Salary 1100€ gross

Remote work

Training provided

Work-life balance

14 payments yearly

Job summary

Speakit, on behalf of a global innovator in premium home technology, is seeking a Polish Customer Support Representative to join the remote customer experience team. You will assist Polish-speaking customers via phone, email, and chat, handling product information, troubleshooting, and order inquiries.

Fluency in Polish and good English are required. The role offers a fully work-from-home setup, a structured onboarding, and performance-based bonuses to reward excellent service.

Qualifications

• Fluency in Polish and good command of English (spoken and written).
• Previous customer service experience is a plus, but not required.
• Strong communication and problem-solving skills.
• Comfortable working with technology and remote tools.
• Reliable internet connection and a quiet home workspace.

Responsibilities

• Provide exceptional customer service to Polish-speaking clients via phone, email, and chat.
• Assist with product information, troubleshooting, and order-related inquiries.
• Accurately log interactions and ensure follow-up is timely and effective.
• Maintain a high level of professionalism and product knowledge at all times.
• Collaborate with international teams to resolve customer issues efficiently.

Skills

Polish

English

Job description

at speakit

On behalf of our client, a globally recognized innovator in premium home technology solution, we are looking for a Polish Customer Support Representative. Our client designs and delivers high-performance products that improve everyday living in millions of households worldwide.

As part of their growing customer experience team, you will play a vital role in ensuring top-tier support for Polish-speaking customers.

Key Responsibilities

• Provide exceptional customer service to Polish-speaking clients via phone, email, and chat.
• Assist with product information, troubleshooting, and order-related inquiries.
• Accurately log interactions and ensure follow-up is timely and effective.
• Maintain a high level of professionalism and product knowledge at all times.
• Collaborate with international teams to resolve customer issues efficiently.

Requirements

• Fluency in Polish and good command of English (spoken and written).
• Previous customer service experience is a plus, but not required.
• Strong communication and problem-solving skills.
• Comfortable working with technology and remote tools.
• Reliable internet connection and a quiet home workspace.

Benefits

• Salary: €1,100 gross/month + 2 extra salaries per year = 14 payments annually*
• Performance Bonus: Based on KPIs and customer satisfaction.
• Remote Work: Fully work-from-home setup.
• Training Provided: Full onboarding and product training to ensure your success.
• Work-Life Balance: Flexible schedules available.

Take the next step in your career by joining a company where innovation meets service excellence—all from the comfort of your home.

*This means you'll earn a total of €15400 gross per year, with two additional paychecks paid in three installments: (Half before Easter, Half before summer, & One full salary before the end of the year).
It's a valuable benefit that boosts your income and provides greater financial flexibility throughout the year, especially during key times like holidays and vacations.