Policy Typist

Old Republic Title; Boca Raton (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) with company match

Paid time off and holidays

Life insurance benefits

Employee assistance program

Job summary

Old Republic Title is seeking a Policy Production Typist to support the policy department by typing owners and loan policies and assisting the policy managers. The role involves handling requests, communicating with agents and staff, answering inquiries, and supporting file transmittal to state offices.

The candidate should be proficient with Word and Excel, possess excellent communication and organizational skills, and be able to manage multiple tasks in a professional manner.

Qualifications

• Proficiency with public records resources and county clerks’ programs.
• Strong typing and data entry skills; fast, accurate typing.
• Excellent verbal and written communication with internal staff and external customers.
• Proficient with Word and Excel; able to generate and edit documents.
• Excellent organizational skills and ability to manage multiple tasks.

Responsibilities

• Type final owners and loan policies in RamQuest (minimum 3 per hour).
• Coordinate with agents and staff to complete title polices, endorsements, and related documents.
• Answer telephone inquiries and provide file status updates to customers.
• Assist in remitting files for transmittal to the state office when needed.
• Perform other duties as assigned by supervisor.

Skills

Public records literacy

Computer literacy

Verbal communication

Written communication

Word processing

Excel

Organization

Prioritization

Administrative skills

Interpersonal skills

Attention to detail

Tools

Microsoft Office Suite

Outlook

Job description

EASTERN TITLE DIVISION

Job Description:

The Policy Production Typist is primarily responsible for typing owners and loan policies. Duties also include general assistance to policy department manager and assistant manager.

ESSENTIAL FUNCTIONS:

• Types final owners and loan policies in RamQuest; a minimum of 3 per hour
• Communicate with agents and or internal staff to complete title polices, endorsements and or any other documentation needed to complete requests.
• Handles telephone inquiries from both external and internal customers; responds to inquiries regarding file status.
• Assists, if necessary, in remitting files for transmittal to state office
• Miscellaneous duties as assigned by supervisor

KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED:

• Working knowledge of county clerks public access programs (i.e. property appraiser, taxes, public records, etc.)
• Must be computer literate.
• Must excel in verbal and written communication skills to respond to customer and examiners requests,
• Proficiency in Word and Excel.
• Good organizational skills.
• Ability to prioritize and handle multiple projects.
• Strong administrative skills.
• Ability to interface effectively and professionally with all levels of employees and management throughout the Company, as well as customers.
• Excellent verbal and written communication skills.
• Detail oriented and good proofing skills.

ESSENTIAL FUNCTIONS CONTINUED:

• Ability to work from 8:30 a.m. to 5p.m. Monday through Friday.
• Must be personable, positive and a professional representative of the Company.
• Regular consistent attendance is required, that could include attendance at after hour Company events.
• Ability to accept supervision.
• Ability to foster, develop and maintain professional and collaborative working relationships.
• Must be able to get along with others, i.e., peers, supervisors, outside customers, and vendors.
• Ability to interact effectively and professionally with all levels of management, employees and customers by email, phone and in person.
• Ability to work overtime as requested and approved by supervisor.Perform other duties as assigned by supervisor.

KNOWLEDGE/SKILLS/EXPERIENCE REQUIRED:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Ability to prioritize and handle multiple projects.Strong attention to detail and organizational skills.
• Proficient in Microsoft Office Suite and Outlook.

#LI-KT1

Benefits may include:

• Comprehensive medical, prescriptions, dental and vision plans
• 401(k) plan with a discretionary company match
• Shareholder Purchase and Reinvestment Plan
• Basic life and accidental death and dismemberment insurance premium paid by the company
• Voluntary supplemental life insurance for employees, spouses and dependent children
• Fertility and Family Building Benefits
• Paid Disability benefits
• Paid time off programs
• 11 Company paid holidays per year
• Flexible spending account
• Health savings account (available to High Deductible Health Plan participants only)
• Employee Assistance Program
• Educational Assistance Program
• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
• Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
• Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

For California applicants, please click the following link to view our CCPA Applicant Notice

Old Republic Title is an Equal Opportunity Employer