Policy Servicing Specialist – Commercial Auto

Arbella 56 Group; United States; Sur place; USD 52 000 - 58 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Career development

Flexible schedules

Résumé du poste

This position handles processing of all transactions for policies placed in the Commonwealth’s Residual (pool) market and services agents regarding that business. It includes reviewing submissions, entering data into the e-app or policy admin system, and issuing uncomplicated submissions.

Key tasks include researching driver/vehicle information for validity, correcting RMV and CAR errors, updating renewals, and maintaining strong communication with agents while delivering solid customer service.

Qualifications

• Strong attention to detail and good time management skills.
• Sound customer service and communication skills.
• Some knowledge of commercial auto helpful but not required.

Responsabilités

• Review of submissions for eligibility and completeness.
• Entry of submissions and other transactions to either the e-app or policy administration system.
• Issuance of the least complex submissions.
• Research of driver and vehicle information for validity using Atlas and other related sources.
• Correction of RMV errors.
• Research and correction of the less complex CAR error reports.
• Renewal updating on system referrals.
• Communication with agents.

Connaissances

Attention to detail

Time management

Customer service

Communication skills

Description du poste

This position handles processing of all transactions for policies placed in the Commonwealth’s Residual (pool) market and services agents regarding that business. It includes reviewing submissions, entering data into the e-app or policy admin system, and issuing uncomplicated submissions.

Key tasks include researching driver/vehicle information for validity, correcting RMV and CAR errors, updating renewals, and maintaining strong communication with agents while delivering solid customer service.